Jewel Box

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Address: 215 Ladypool Road , Birmingham B12 8LG, XWM, GB

State: XWM

City: Birmingham

Zip Code: B12 8LG

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Reviews

Amazing, so pleased. I found my dream watch. Excellent support, lots of great options. Staff are friendly and welcoming and pleased to assist. Many more items I'd love to cherish. Thanks

Genuine and honest people! Went for a repair to my boxing glove pendant, they managed to do the work there and then which only took an hour. I’m well happy with the results will definitely be recommending and going there for any future works. Thanks gem box

Took my rings to be cleaned and have some earrings altered. Always the best service and I’d never trust anyone with my jewellery except Paul! Lovely staff.

The best jewellery shop in Birmingham.  Great staff, helpful, friendly and offer great service. A Gem  indeed

Fitted battery to my watch and removed a link from the wrist strap...solid service, reasonable price!!!

Gem Box is the best! Always polite and helpful, it really is a fabulous shop that goes out of their way to help. Highly recommend it for your jewellery and repairs. Thank you Gem Box,

Pauline and the team repaired my necklace my late husband had bought me.  They were amazing and had it back to me on time for his funeral. Thank you Pauline meant alot to me

I support small businesses so I don't enjoy highlighting this. I agree that the service is friendly and competitively priced  but  another problem  has just come to light. My £300 Georgio Armani  watch last had it's battery changed at the Gem Box, due to battery now being exhausted I decided to change it myself. I found one of the four crosshead screws securing the back was stripped. The O ring providing the 50m depth waterproofing was just screwed up inside, not sitting in its channel. There was a lot of dirt inside the case due to the misplaced seal . About a year ago Gem box sized a silver ring for me. It came back with a planished beaten finish it used to be smooth and the black oxidising that highlighted the design had all gone with no prior warning that this would happen. They simply farm this work out to the Jewellery Qtr I would guess. And lastly, a couple of years ago my wife brought her £350 + Raymond Weil watch in for a battery, a subsequent change by a watchmaker revealed a broken contact and damaged movement. We should have challenged these things at the time but that's British reserve. I would not use the Gem Box for any watch or jewellery repairs in future. I'm sorry Gem box but you need to inspect this run of the mill work far more carefully. If you open up a watch and find damage, you must flag it there and then or be responsible for it.

This is a proper jewellers workshop. It's all there in front of you when you walk in the door. Very helpful and pleasant people. I got a bracelet repaired for my daughter which had a part missing. They made a new part and fitted it. Perfect job

Amazing service. Came in with a last minute request and they turned it around on the same day.

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Reviews, get directions and contact details for Jewel Box

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