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HSBC

  1. Crewe
  2. Crewe Bank

Reviews, get directions and contact details for HSBC

HSBC
"Counterless service, with our branch colleagues on hand to find the most appropriate banking method via our self-service and digital channels.We understand the importance of making our branches inclusive and accessible for everybody so we run a daily quiet hour, between 14:00 and 15:00, in all of our UK branches. This is to support customers and families with conditions such as autism, dementia and ADHD.We support the domestic abuse charity Hestia's 'UK Says No More' campaign, so you can walk into any of our branches and access a Safe Space. It will provide a safe and discrete space to reach out to friends and family, contact specialist support services, phone a helpline and start your journey to recovery."
Address: 30 Market St, Crewe CW1 2ES, UK
Phone: 0345 740 4404
State: Cheshire East
City: Crewe
Zip Code: CW1 2ES

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:30 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

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Reviews
Woman at the front was a right cow. Brought some paper money looking to get changed and she said no they can't do anything with it. When going to Barclays they said they could only help if we have an account to deposit it into but I bank with HSBC so had to go back to the mizzard and said I need to deposit this into my account only then she told me it was possible.
Very poor and worst bank in UK. Had my account blocked for few days and my money taken and never had any information from the bank about it. Someone was trying to scam me for a small amount of money and they have refused me to withdrawal my own money from the account when needed it. Disgusting customer service and not helpful at all!! Have to switch bank
Absolutely no service from HSBC since covid. How are so many banks in Crewe catering for their customers on weekends yet HSBC is strictly working only Monday-Friday. No more weekends?!. What about the people that work?! I’ve been with HSBC for many years, they are now losing me as a customer after even calling their customer service and just being told to visit another branch in a different town
Staff is very friendly but after two visits they weren't able to help me with my problem even though I solved it in my third visit almost on my own. Bank service itself is terrible. Example how private banking shouldn't look like. User unfriendly internet banking, many restrictions. I would like to give no star.
Considerable incompetence displayed when handling registered Charity accounts. I an treasurer for two such charities and have had problems with both, usually stemming from an inability to understand what a Charity is!!
Joke of a bank. Always long queues, even if queue is not too long, somehow they mange to make you wait like there was hundreds of people in front of you.
I am almost 80 years old and I have been banking in this bank since the days of the Midland Bank...The service in this bank is pathetic...mainly due to the fact that isn't enough staff...I have visited my branch 5 times at different times and days to discuss a letter ...it's always the same a line of at least 5 people and only two members of staff available...one on the money desk...and the other tied up with the line....next week I moving my account
Very poor service. Staff rude and un helpful. Clearly don't need new business.
Opened account recently, popped in to deposit a cheque found the staff very helpful.
Terrible service another experience of condescending attitudes from HSBC will be changing accounts to another more helpful bank asap.
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