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Holiday Inn Kenilworth - Warwick

  1. Kenilworth
  2. Southam Lodging

Reviews, get directions and contact details for Holiday Inn Kenilworth - Warwick

Holiday Inn Kenilworth - Warwick

About

Holiday Inn Kenilworth - www.facebook.com/holidayinnkenilworth

Address: 212 Abbey End, Kenilworth CV8 1ED, UK
Phone: 01926 855957
moc.htrowlinek-ih@selas
State: Warwickshire
City: Kenilworth
Zip Code: CV8 1ED

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
I travel a lot for business and this Holiday Inn was probably one of the worst hotels I’ve stayed in recently especially considering how expensive it is to stay here. Definitely do not expect a 4 star hotel.nnRooms are extremely basic, soulless and dated. The AC in the room didn’t work and someone had left a heater on in my room so it was initially sweltering. There are no plug sockets next to bed, only two USB-A sockets. I only had a USB-C and a UK mains adapter so I had to charge my phone across the room in the only plug sockets in the entire room? The TV is unwatchable as it is absolutely tiny ~20” and very far away from the bed. It was nice to have an iron and ironing board in the room, but unfortunately it was a very cheap iron and it kept leaking water onto my shirts.nnThe bathroom was actually very clean and had possibly been newly refurbished, but the shower tray was a bit grim and discoloured. I find it contradictory that it says in the bathroom “to help care for our planet and reduce waste…” yet they supply disposable plastic cups wrapped in plastic to drink from as opposed to glasses? Which makes me think it is disingenuous and purely a cost saving measure.nnMy room 107 was above the cafe/bar so I could hear people chatting until late. One evening a guest was shouting over the football which kept me awake for a while. The windows were not very sound insulated so noise from the road outside was quite loud. As you can imagine I didn’t sleep very well although the bed itself was quite comfortable.nnThe car park is not suited to the number of rooms in this hotel, it was completely full up almost every day so had to pay £7 a day to park in another public car park nearby that fortunately had spaces.nnBreakfast was nice with a pleasant buffet of hot and cold food, pancakes, fruit, pastries etc. The apple juice tastes awful though, I assume it is made from concentrate and the proportions were messed up as it tasted like pure concentrate.nnI would avoid the restaurant and go to one of the many nice pubs or restaurants in Kenilworth.nnFor £146 per night including breakfast, even as a club member, I expected a much better experience and considering the lack of amenities I probably won’t be staying in another Holiday Inn again. For reference, only a couple months ago I stayed in a Hilton in the centre of Cambridge with breakfast, gym, pool etc for considerably less.
Overall a good hotel, dogs friendly. Room was clean and adequate. Staff friendly and helpful. Breakfast was standard, nice in general. However, dropping a star because reception staff was not around for some time guests were waiting unnecessarily & there was a problem with coffee, not only machines didn't work in the restaurant but also in the lobby. An alternative solution was offered but it took some time. Apart of that, we had a lovely stay.
Stayed before had a better room . This room seemed tired looking. Bar ran out of a lot of types of drinks again like last year. Is a great location parking is good. Breakfast also good.
Tidy room, facilities all fine, staff very friendly and helpful. Only set back was my room was right next to the elevator, so I could hear that moving throughout my stay. Barring that, it was a good location within a close proximity to Warwick University and the town of Kenilworth itself seemed nice enough. Parking is narrow, so arrive early for a decent spot.
Tom the manager and the team are very hard working and the customer service here is good. We had an issue with the reading lights in our room not working and we were provided with alternative bedside lamp very quickly.nnHowever the place does need a bit of modernising and refurbishment throughout the hotel e.g. new carpets in the corridors / by the lifts / in the rooms and a decor refresh - this isn’t the staff’s fault but head office really should consider this.nnHowever, aspects of the room cleanliness could have been better - the extractor fan in bathroom and fan in room were thick with dust. The sheets on my bed were also ripped at the seams and needed replacing.nnIt’s expensive for what you get but the location is ideal.
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