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Hilton Bournemouth

  1. Bournemouth
  2. Bournemouth Spa
  3. Bournemouth Lodging

Reviews, get directions and contact details for Hilton Bournemouth

Hilton Bournemouth

About

Discover everything that Bournemouth and its stunning coast has to offer from the Hampton by Hilton Bournemouth hotel.

Story

Discover everything that Bournemouth and its stunning coast has to offer from the Hampton by Hilton Bournemouth hotel. Located just a few minutes’ walk to Bournemouth’s world-famous, seven-mile beach promenade, our friendly hotel offers easy access to the bustling town center. Discover lots of shopping and dining options, entertainment and lively nightlife.

The Bournemouth International Centre and many galleries and museums are within convenient reach of our welcoming Bournemouth hotel. For the discerning traveler wishing to explore the entire coastline, the hotel is only a short drive from Southampton, Poole, and The Isle of Wight, and just minutes away from the famous New Forest Park. We are situated just 10-15 minutes from the Bournemouth International Airport and are only two hours from London Waterloo mainline station.

Settle into a bright, air-conditioned guest room, some offering sea views or city views, and furnished with a comfy queen-sized bed and a large work desk with an ergonomic chair. Additional in-room amenities include complimentary WiFi, an LCD TV, a laptop safe, an alarm clock/radio, USB charge points and complimentary toiletries. Start your day right at this Bournemouth hotel - a hot breakfast is included when you stay. Enjoy a snack or a drink in the casual on-site bar.

Energize with the latest cardio, resistance and weights equipment in the 24-hour fitness center. Print documents and check emails in the free 24-hour Work Zone.

Address: Terrace Rd, Bournemouth BH2 5EL, UK
Phone: 01202 804775
moc.notlih@notpmah_cchob
State: Bournemouth
City: Bournemouth
Zip Code: BH2 5EL

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Reviews
I stayed at this hotel for four nights. The first three nights were pleasant, with friendly and accommodating staff making the experience enjoyable. However, my experience on the fourth night was less than satisfactory due to an encounter with a receptionist named Renata. When I extended my stay for an additional night, she quoted a price double what I had paid for the previous three nights for the same room.nnInitially, Renata appeared nice, but her demeanor quickly turned rude and disrespectful. She provided incorrect information about the parking next to the hotel, which was frustrating. While her tone was submissive, it became apparent that her attitude varied depending on the guest. She was notably nicer to older individuals and men, indicating a selective approach to customer service.nnRenata's behavior towards me was unprofessional and judgmental. Although she has the capacity to be courteous, her selective friendliness was disappointing. If you're considering staying here, be aware of this particular staff member's inconsistent behavior. Overall, the hotel is pleasant, but interactions with Renata can significantly affect your experience.
Nice overall experience, staff were reasonably welcoming, but the language barrier was a bit tricky.nn£13.50 for parking is extortionate, especially as you can self park for half that opposite the hotel.nnRooms - well decorated and luxurious, but let down by little things such as no down lighting common issue with Hilton, carpets being tired and pulling up in places, and spider webs on the balcony. £180.00 a night for context TV had limited connectivity. However, it is nice to see built-in HDMI capabilities.nnBeds - hard and creaky and the pillows... my goodness, they hurt your neck. They look substantial but crumble into nothing with any weight... again standard Hilton... I had to put the throw pillows underneath to support them.nnBreakfast - the saving grace.... a-ma-zing... best I've had for a while.
We had a great time staying at the hotel. It is an excellent place to explore around including the beach, the hotel pool and sauna are also great. The breakfast was amazing. There are public parking not far from the hotel. The staffs were really helpful.
The rooftop bar here is absolutely beautiful. We sat outside for hours enjoying drinks. The atmosphere calm, peaceful, and able to see the gorgeous views of Bournemouth. The staff were also very friendly and attentive. It's expensive indeed, but worth it for a little treat and great service
SPA - Overcrowded and noisy spa area. We didn’t enjoy it at all. Pool water was not clear, plenty of saliva spits, while sauna and steam rooms were very small. Wouldn’t recommend it.nnROOM needs some attention to details - see pictures. Balcony needs some deep cleaning and adjustments - plenty of spiderwebs etc.nnBREAKFAST - not impressed with it. Only positive note was the tall waiter, Kiran?, very polite, friendly, smiling compared to the rest of the team members.nnRECEPTION - only team member worth mentioning, in a positive note, is a lady who was working the late shift with long hair. Night receptionist probably needs some customer service training… sorry but our interaction with him was very coldnnOverall experience - didn’t feel in a Hilton and I’m both a Hilton Honor Member and used to work for Hilton myself.nnLast but not least, I’d suggest reducing the paper guests receive and find in the room.
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