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Highlands House

  1. Tunbridge Wells
  2. Tunbridge Wells Health
  3. Royal Tunbridge Wells Health

Reviews, get directions and contact details for Highlands House

Address: 10-12, Highlands House, Calverley Park Gardens, Tunbridge Wells TN1 2JN, UK
Phone: 01892 709211
State: Kent
City: Tunbridge Wells
Zip Code: TN1 2JN

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related searches: Psychiatric Hospital Tunbridge Wells, Tunbridge Wells Psychiatrist, Tunbridge Wells mental health crisis team, Highland House, Memory clinic Tunbridge Wells, CAMHS tunbridge wells, Kent mental health services, Highland House Wimbledon
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Reviews
I was passed over from the perinatal team to highlands house. My key person contacted me a few times and wasn't too helpful. I would get letters saying they would contact me and then they wouldn't. Although this wasn't ideal, the psychiatrist was very helpful, working in the background to get me extra support. I had regular catch-ups with the additional support person who was incredible, they really helped me and got back to me when I contacted them. After this I was seen by a CBT therapist and a trainee clinical psychologist. Both of which were fantastic, and the trainee clinical psychologist has actually helped change my life for the better. I have bee discharged and am feeling a lot better able to cope.
My experience with Highland House is very positive. I am suffering for Persistent depressive disorder and major depression, I have had several suicide attempts, when I gave up from my medication and all treatment they did not gave up on me and they checked on me many times if I am ok by visiting me and phone calls.nI am very grateful to Julia my Mental Health Social Worker for all our meetings, thanks to her I started my medications again and I am trying to cope with another day.nI also have great experience with counselling which I had with Priscilla, reception staff very friendly as wellnFrom me - 5 start
In October of 2023 I had an assessment during which I was severely depressed, so could not give a full detail of my symptoms because I was so low. This led to an incorrect diagnosis. When my parents and I made a plea once time went on and I since went through severe mixed episodes and looked back on past manic episodes, the psychiatrists ignored me and refused a assessment. I have since seen two psychiatrists who have said Highlands house diagnosis was incorrect, one they sent me to a town over, agreeing a diagnosis of bipolar 2 would be encouraged. Most recent doctor ignores all of this, ignores the doctor they sent me to for a second opinion, ignored my first ever assessment was incorrect because they caught me in a severely depressive episode where I could not give a full detail of my symptoms over the years & the fact the trainee doctor wrote incorrect information that was never even said as well as further refuses the diagnosis I should have, despite all of the mania symptoms and mixed episodes symptoms I have been suffering since I was 14 and have come close to death because of many times. I was waiting for this appointment for many, many months and was led to believe it would be a proper assessment. I have again, been ignored, told what I am going through despite none of these doctors living with me or witnessing my suffering. They have also ignored my parents pleas and insistence that since I was 14, I have been going through mania, severe depression and mixed episodes.nnRude, unwilling to listen. Ignoring of the truth. Refusing to apologise for their mistakes. I have again, come away from Highlands house deflated and knowing I face a uncertain future due to the lack of care and neglect. But when I inevitably end up no longer here - hopefully the law will hold the so called professionals accountable.nnHighlands house is corrupt and constantly waste NHS resources by ignoring the real problems, running patients ragged and letting issues drag on for years with no resolution to the issue as well as their endemic neglect.nnNone of the psychiatrists seem to acknowledge or know what mixed episodes are in bipolar patients which means they offer no support or treatment for it. They are aware of, as I told the Dr today, of my lack of regard for danger and safety during my mania episodes, the thousands of strangers I speak to during it, the constant risks and danger I put myself in when going all around town by myself, almost getting tattoos and making decisions that out of mania, I would sorely regret and that would be very detrimental to my wellbeing.nnAgain, a NHS psychiatrist the town over that I was sent to by Highlands house because they didn't want to go against their colleagues misdiagnosis, said he would diagnose bipolar 2 just for Highlands house to ignore it despite their insistence I see another psychiatrist for a second opinion.nnAnd all pals do is cover over the neglect and defend the wrongdoing despite it costing real lives and destroying families. But the numbers speak for themselves. 2 stars out of five and person after person reporting almost the same experience as mine, just different conditions and circumstances. Everytime I see anybody here, I am as well as my family, looked at with such disdain and treated as subhumans. Every time my parents have ever had be firm to try and save my life, they have been treated like they are not worthy of air or are yobs. Appalling is the only word left.
8 years ago my daughter who has learning difficulties had a breakdown. I don't know how I and my daughter would of survived without the help and support of Highlands House especially Dr Perera and the team that help support my daughter and still help her now.
I recently had an appointment there after pretty much having a breakdown.nWas really hard for me to let my guard down and talk things out. As soon as I mentioned I have mild autism they immediately blamed everything on that, even with me saying I know myself and my autism better than anyone else and this is not connected. They didn't listen and told me it was my autism and the anxiety suffered with years ago, which I told them many times is much better now and not even the problem. Feel completely dishearted and it's proven my point of not talking to anyone. Feel far worse than I did before I went.
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