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Reviews, get directions and contact details for St James Medical Centre

Address: 11 Carlton Rd, Tunbridge Wells TN1 2HW, UK
Phone: 01892 541634
State: Kent
City: Tunbridge Wells
Zip Code: TN1 2HW

opening times

Monday: 8:30 AM – 6:30 PM
Tuesday: 8:30 AM – 6:30 PM
Wednesday: 8:30 AM – 6:30 PM
Thursday: 8:30 AM – 6:30 PM
Friday: 8:30 AM – 6:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
No problem at all to get appointment. Sometimes is difficult to reach GP by phone but they are busy like other NHS places. Patients can use "patient access" app and book appointment there. My child has been always seen on the same day if that was needed. So people give them chance and don't forget there are other patients as well (inc. me).
7 years ago (21-03-2018)
A really difficult place to get an appointment if you work. Trying to get through on the phone is ridiculous. You can't ring before work and then they tell you to ring after 11am. Then they close for lunch - surely they could stagger their lunch breaks? They often close down the reception because no one answers and then after work they close down again even when they are open until 6.30pm. Is it any wonder people end up at A&E. It is antiquated and difficult. Some of the receptionists are grumpy and unhelpful - we only ring a surgery when we are sick and in need of help.... only to be treated like we are interfering with their day! I have been with them for ten years and have a chronic condition but trying to get an appointment is just awful. I have great faith in the NHS but not this med centre. I will try and find some other place but fear it will be much the same. Very disappointing. It used to be so much better with the staff and doctors that were there back then.... now.... fairly rubbish.
8 years ago (06-12-2017)
I've always been able to get an appointment, sometimes immediately and the staff are friendly and the doctors thorough and knowledgable. I don't normally write reviews but I saw that the centre had one review of one star with no explanation from the reviewer and thought it unfair. It's much better than that.
9 years ago (15-02-2017)
Always get an appointment. Reminder and doctors are empathetic
9 years ago (26-02-2017)
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