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Henson Motor Group

  1. Newcastle upon Tyne
  2. Newcastle Upon Tyne Car Dealer
  3. Darsley Park Car Dealer
  4. Whitby Car Dealer

Reviews, get directions and contact details for Henson Motor Group

Henson Motor Group

About

Henson Motor Group is one of the UK's largest car supermarkets. Established in 1996 Henson Motor Group were the first to pioneer the car supermarket concept in the North East.

Story

Henson Motor Group is one of the UK’s largest car supermarkets. Established in Newcastle in 1996, Henson Motor Group were the first to pioneer the car supermarket concept in the North East. Our extensive motor industry experience has enabled us to realise what the customer actually wants

Mission

At Henson Motor Group we are determined to make your next car buying experience as easy, stress free and most importantly enjoyable as possible.

Address: Henson House, Whitley Road, Benton, Newcastle upon Tyne NE12 9SR, UK
Phone: 0191 266 8686
State: Tyne and Wear
City: Newcastle upon Tyne
Zip Code: NE12 9SR

opening times

Monday: 9:00 AM – 7:00 PM
Tuesday: 9:00 AM – 7:00 PM
Wednesday: 9:00 AM – 7:00 PM
Thursday: 9:00 AM – 7:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

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Reviews
Darren Macintosh went above and beyond to ensure my husband’s Lexus RX was delivered to him this morning.nWe live 300 miles away from Newcastle in Scotland. Darren was able to complete the sale over the phone & gave us complimentary 12 months warranty as we live so far away. In addition, the delivery driver pulled out of the job quite late last night no fault of Darren and Darren, on his day off, left his house at half past midnight to be in my village 300 miles away for 7am by no means did I expect him to be there so early especially if I knew the delivery driver pulled out and Darren only had a couple hours notice. He arrived on time, was polite and courteous and very informative. I dropped Darren off at the train station & in the car he maintained positive rapport building. Genuinely so impressed because I don’t think even a local car garage would go as above and beyond the way Darren did, especially being so far away. My husband loves his car & we’re both just completely amazed by the level of service we received. I’ll be returning when it’s time to upgrade my car.
We bought a used Audi from Henson Motors 2 weeks ago which included a part exchange. Callum S was professional,,friendly and courteous throughout the whole process. He was super knowledgeable and gave us some great advice. The whole process was quick and easy and we are delighted with our new car and feel confident given the excellent RAC checks and warranty offered. Would highly recommend and will be back next time we need a new car for sure.
Excellent customer service throughout , made buying a car easy and stress free. Callum smith was exceptional, nothing was too much trouble and always happy to help. Will definitely purchase a car here again in the future . Thanks again
***BUYER BEWAR***nI would highly recommend you stay well away from these guys.nI bought an Audi A3 in November 2024 assuming the car had been serviced and had their RAC approved dealer checks listed on their website and I’ve had problems ever since and they aren’t willing to put it right.nnI’ve attached a photo of the oil filter that came out of the Audi next to a new oil filter, you can see the old one is so blocked up that it had actually crushed in on itself. Just imagine how the oil looked.nnI can’t go into details here as my solicitor has advised me not to say too much however I can say I’ll never be buying a car from them ever again and if I did want to buy a car from them I’ll be taking approx 5K minimum off their asking price to correct all the faults.nnI will also update with all details as soon as I’m advised to by my solicitor
I recently purchased a car from this dealership and had a very positive experience. They offered me a great price for my car in part exchange and made the entire buying process smooth and hassle-free, particularly when it came to transferring my private registration plates.nnCallum Smith, the salesperson I dealt with, was excellent—knowledgeable, professional, and well-informed about the car I was buying. While there was a slight delay with the delivery, Callum kept me updated throughout, and when one of the keys was missing, he arranged for a replacement at the dealership’s cost.nnOverall, it was a straightforward and stress-free experience, and I’d happily recommend them to others.
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