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Health Centre the Densham Surgery

  2. Stockton On Tees Doctor

Reviews, get directions and contact details for Health Centre the Densham Surgery

Address: Lawson Street, Middlesbrough, Stockton-on-Tees TS18 1HU, UK
Phone: 01642 606490
State: Cleveland
Zip Code: TS18 1HU

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Reviews
The team at Densham surgery are just amazing. I spoke to a receptionist today who was just super helpful. Elaine the Nurse Practitioner is just lovely- really knowledgeable, caring & is really great with kids too. Dr Oliver our GP is genuinely interested in helping her patients, and always returns calls and responds to enquiries promptly. It’s clear from the phone lines that the Practice is mega busy but when you do get through it’s clear that the whole team genuinely care about the advice and treatment their patients receive.
Was told i would be getting the blood clot vaccine as I was unable to attend surgery at the time demanded as pfitzer vaccine was only available at that 1 time being disabled often bedbound I cannot just get up & go, then said shes putting me down as declined. the same lady receptionist/manager/secretary? also tried altering my meds then had Dr send warning letter to me not just bad but DANGEROUS
This is by far the worst practice I have ever been to. The reception staff are not only rude which I could put up with but they are also inept. This ineptitude was the cause of me not being able to receive my much needed medications on time on many occasions, as well as other issues regarding appointments. I was in disbelief at how they spoke to myself and others, as if we were stupid, when every single time it was simply because they hadn't done their job properly. One member of reception staff even told my husband he didn't need to worry about having a cough and feeling faint for over a month!? I never write reviews but have been so shocked at the lack of organisation and the way I have been spoken to here. DO NOT REGISTER AT DENSHAM SURGERY!
Fantastic docs, not all of the receptionists are the usual battleaxe types either :-
Sometimes the phone will ring and ring with nobody answering. Once you get through the staff are ok though.
Always very helpful
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