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Hampton Inn

  1. Derby
  2. Derby Hotels

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Hampton Inn
Address: 54 , Derby , DER, GB
State: DER
City: Derby

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Reviews
I was lucky enough to spend my Christmas last year at this Hampton Inn. The staff here went above and beyond to make sure that my dogs and I were very cozy and happy for the holiday. My niece came to stay with me she’s very young and had a blast running around talking with the staff. Thank you to the entire Hampton Inn at Derby for an amazing stay!
A little rough around the edges. While the breakfasts during a three-day were above average and staff was friendly, there were plenty of little annoyances. Nothing major enough to complain about; bed not great, toilet seat would not stay up, pipes in the wall behind the headboard would start banging every morning around 5:30am, toilet paper bracket fell off the wall, and orange juice dispenser was "out of service" entire stay for breakfast.
They said pool was soppose to be heated at 70. It was ice cold not Luke warm even 2sd, I wanted a connecting room for me and my under age children. Booked w nights,and 2 rooms a month in advance. No one until I got there explained, connecting is for handicapped only. But yet Commercial on TV shows Paris Hilton having a connecting room for her luggage but my underage children had to be in a separate room non connecting. Nobody explained it until I got to the front desk to check in that those were handicapped rooms only.
The bad part: The hairdryer sucks-it overheats every 1 minute of use. The shower pressure is like taking a shower during a drizzle. The water isn’t warm either. Orchestrating cleaning the room was nearly impossible-although the staff was told to clean it, it often wouldn’t get done. Then when the room would “be cleaned” it wasn’t vacuumed, only swept where the debris was on the edges of the bathroom. We got to the point of just cleaning it ourselves because having to take your pet out of the room for the day in hopes it would be cleaned was annoying. The refrigerator freezer worked but dumps water onto all the food inside daily for what appears to be no reason. The laundry room dryer is broken so every few days, plan to go to a laundry mat. The good part: the breakfast has enough variety daily to make an extended stay live-able. The front desk was helpful when asking for towels and trash bags. They never hesitated to assist. Occasionally they would bake cookies in the evening for guests as well. The pool is a nice break and the gym is clean and has a decent variety for the space. The convenience to Derby and south Wichita is ideal due to its location. Overall, the fixes stated about are minimal but it’s what keeps this hotel at only being ok instead of great.
I like staying there for 20 bucks more you get great service!
Been staying here for several days nearly every year since about 2014.... in order to visit my dad in town. Consistently clean, friendly, great staff, good breakfast. staff seem to enjoy doing the work of hospitality and especially enjoy meeting guests and making us feel welcome. One of the best Hampton Inns in the country I've been to quite a few!
The room was clean, there was a variety of choices offered for breakfast and the staff is so nice.Rooms: 3/5
This hotel is very nice and clean and the staff is friendly. The breakfast was very good with a nice selection.
All observed areas were clean and well maintained. The housekeeping staff were friendly and happily supplied more towels when asked. Any time staff were needed, they were easily available. The front desk staff were professional and accommodating in all things and with requests I made extra soap and whatnot. The breakfast service had excellent variety and the temperatures were perfect, fruit and cold items were appropriately chilled while eggs, bacon and other hot items were appropriately hot. And the cherry on top is that the complementary coffee was never cold nor in short supply. The place seems to be a well run operation.
We've stayed at this hotel before and enjoyed our stay every time. It's well-maintained, clean and the staff is friendly. We traveled with our dogs and they're welcomed, given treats and there's a big field next door for exercising them. Amanda at the front desk was really welcoming and even called after we got to our room to make sure everything was as it should be. The beds are comfy and we enjoyed our stay. We'll stay here again when we travel through next time!
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