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Reviews, get directions and contact details for H. Samuel

H. Samuel
"You’ll find the H.Samuel store on Regent Street in Swindon town centre, next to HMV and directly opposite O2. The nearest parking to us is either the Brunel West multi-storey on Farnsby Street, or the Princes Street or Granville Street car parks, which are all just a few minutes’ walk away. In-store, you’ll find a magnificent selection of classic ladies and gents watches from iconic fashion brands including Calvin Klein, Guess, Hugo Boss and Tommy Hilfiger. We also stock stylish fashion jewellery for all occasions, as well as gorgeous diamond and bridal collections from leading designers such as Forever Diamond, Emmy London and Enchanted Disney."
Address: 14-15 Regent St, Swindon SN1 1JQ, UK
Phone: 01793 431002
State: Swindon
City: Swindon
Zip Code: SN1 1JQ

opening times

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:30 PM
Sunday: 10:30 AM – 4:00 PM


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Reviews
Took my daughter here to have her ears pierced for the 1st time. I was really pleased with the service from Joanna, she was friendly, calm and made the occasion special. It was much cheaper than the price quoted at Clair's with a lovely selection of earrings to choose from. The other bonus was that we weren't sat in the front window with everyone walking by. Very highly recommended if you were planning on booking a piercing.
An outstanding service! I attended before Christmas as my necklace needed repairing. It arrived back and cleaned within a week. This, however, is not why I'm commentating... the ladies in the shop provided exceptional customer services. When I enquired about jewellery cleaning, they offered to clean my rings for me. They came back perfect! In return, this provided me the opportunity to purchase an emerald ring for my child's 18th. They were fantastic and nothing was too much trouble. Well done, H. Samuel Swindon.
Natasha was blooming fantastic, just helped me buy a fantastic gift for my niece….brilliant brilliant brilliant - thank you Natasha. Mark
Natasha was very helpful and friendly whilst dealing with my exchange. Would highly recommend
Went into H Samuels too have my ear pierced Jo was extremely professional and guided me through the process inc the after care. I would highly recommend them
I ordered the ring online, received yesterday but because it didn't fit I went today to return it to the shop. I have been refused return and I've been told "it has significant sign of wear! I'm shocked and didn't expect it to happen as I didn't wear the ring! I want to make everyone aware as you can be in the same situation as me.
It's a good place if you're looking for some good watches or a limited types of watch accessories. They don't have everything - they only have things they NEED- not what customers are looking for.
Great customer service. : I visited this shop earlier today to discuss an offer I missed when I bought a pair of earrings last time. At first, I was a little bit embarrassed because of the situation, thankfully, the lady I forgot to ask her name but I guess she is in her 40s or early 50s and has blond hair who served me made the whole experience a lot better. Her professionalism and attitude towards customers should be appreciated by the company and customers. Therefore, I wanted to thank you once again!
Great customer service! My fingers are so tiny that the smallest size ring didn’t fit. It was no worries, it was sent off and then back so fast and easy. Thank you!
Awful customer service. A lovely young lady helped us in choosing and sizing a ring. Then Sally took over, I assume helping a new girl? She re checked the size, so far so good. Typed it all in on a tablet, said that's out of stock and walked away?! No sorry, no order it elsewhere, no goodbye! If I was looking at a 2k ring instead would she have been so rude? Absolutely disgusting attitude toward customers. I'll never buy from here again.
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