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Grantly Hotel

  1. London
  2. London Hotels
  3. London B&Bs

Reviews, get directions and contact details for Grantly Hotel

Grantly Hotel
"A chic B&B with great transport links all across the city, the OYO Grantly Hotel is just five minutes' walk from the well-connected Shepherd's Bush tube and overground station. Property has some Special Features The Westfield shopping center is just across the green with plenty of retail therapy and places to eat, a Kidzania to entertain the mini troops, and a multiplex cinema. And you're just 15 minutes from bustling Bond Street, Soho, and the capital's main attractions. Taxi Service, Luggage Assistance, Room Service, Free Wifi, Kitchen, 24/7 Check-in, Reception, Fire-Extinguisher, Daily Housekeeping, House Keeping, First Aid, Mirror, CCTV Cameras are among the amenities featured at this property for a comfortable stay."
Address: 50 Shepherds Bush Green , London W12 8PS, XGL, GB
Phone: 020 8743 7903
State: XGL
City: London
Zip Code: W12 8PS

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Reviews
We contacted ahead of time to ask for ground floor because my husband injured himself and was on crutches. This happened after we booked so we weren’t concerned with finding an accessible hotel when we were initially looking. We were told they could accommodate us. We ended up on the second floor. They said that was the only room available. We could have booked somewhere else if they let us know that a ground floor room may not be possible. The room itself had seen better days. There were marks all over the walls and the remote was very crusty and looked like it had never been wiped down. The TV couldn’t get any channels, even BBC, and just displayed a message that the signal was too poor. I’ve stayed in better cared for hostels. The hotel is also on a fairly busy road and it was a bit noisy. It is close to tube stations and several buses come by as well. Not much else going for it based on our experience.
Good proximity to tubes. Shepherds Bush and Gold Hawk tube stations are just a couple of walks away. The room we rented was air-conditioned, clean and comfortable enough for the price. Toilet was spotless. TV, fridge, safe box, hair dryer, electric kettle + cups/saucers/teaspoons/glasses available. The only thing missing was the telephone to call reception for any concerns or inquiries. We had a great stay otherwise.
So, this is listed as a two-star hotel, and that is really what you are going to get. This seems to be either a house or apartment complex or something turned into a hotel. The rooms are super small, the cleanliness was not great, I’m not sure if they changed the bedding once during the six nights I was there, and the staff is pretty dull. The good things are the free breakfast, which is limited and the same every day, the location at Shepherd’s Bush which is really great, and the price, which is fair for what you get. So, overall, it’s an acceptable choice if you are on a budget. Just don’t expect anything more than a two-star experience.
Nice enough hotel for the price, clean but could have done with a bit of a dust on the higher up places. The bed was clean and comfy. The staff were very friendly and helpful. Perfect location if you are going to O2 which is just across the road, plenty of places to eat and the Westfields is a few minutes walk away. Breakfast is served off-site 2 doors away which might not be convenient if it’s raining! But again the staff were friendly and the food was good. Overall I would stay there again if I was going to the O2 again.
The pictures of this hotel were misleading. I ended up not even staying in the room and just took the hit of losing my money, meanwhile I paid 255 GBP a night for the room. The bed was smaller than a twin sized bed. The window of the room was open, anything could have crawled into that room. Honestly this looked more of a motel to me. And I was just surprised, cause for this 255 pounds a night, I had higher expectations than what I saw. The customer service wasn’t the best especially when I had asked for an additional key to my room since they gave me just 1, he responded with an attitude that since I’m the only one in the room, I was not allowed an extra key. I felt like I was in dormitory been given orders when he said that. I personally did not feel comfortable staying at this hotel. I was okay to forfeit my money and as soon as I saw the room, I did not bother unpacking, I went ahead and found another hotel, although it was so hard considering I was liking for the same day booking, most of the hotels were sold out. I ended up finding something an hour away from this hotel, farther from the airport and more than double the price of this hotel, but I gladly booked it. That’s how desperate I was to not sleep at this motel looking hotel. I typically don’t give reviews but had to for this cause it was straight up bad and should not be advertised as a hotel and not for that price. I was almost homeless in London if I didn’t find another hotel with availabilities. On the positive note, The location of this hotel was great right in shepherds bush and close to the train station and close to Westfield mall. Other than that, I will not recommend.
Paid for an extra night stay - confirmed with manager. Night before checkout they removed all belongings from our room, apparently “tried to call us” though no missed calls about us not checking out - even though we still had another night we had paid for. Upon returning from our day in London, our things had been thrown into our bags. Many items missing toiletries, expensive skin care, our own towel. Manager not answering calls and not accepting responsibility for their team’s mistake. In total over £100 of items missing.
It's was a good price for a okay room. Staff very kind! The lady in charge of the cleaning so nice. The bathroom was new, good shower, heating attached to the wall. There was also a mini fridge. Bed could be better but was ok the double bed was two single beds together. it was small. Good TV on the room and a really good hair dryer. It was a silent room except from the noise we could sometimes hear from the floor above. Location also good. Next to Shepherds Bush station and close to a really great shopping mall Westfield. Next to Lidl supermarket. I wish only they had fruit available on the breakfast and also a plant based milk. It could be a little bit cheaper, but considering London prices, it was a good deal.
Would give 0 stars. So unclean and nothing like the photos. Carpet and furnishings stink- Mould and cobwebs on walls. For the price it’s not even cheap? Especially considering the pictures look nicer. Bathroom you cannot move in and terrible shower. If you must stay here- don’t include breakfast just go to the cafes nearby
Staying here was a headache right from the beginning, messed up bookings and miscommunication between the staff, they removed our belongings out of our room while we were out for the day, as they wrongly thought we were supposed to be checked out. When we finally got back to our locked room and our belongings back from reception, I found that I had several beauty products etc missing. Staff didn’t seem to have any concern about this, and instead chose to argue the point about the booking, to which they called the original staff member who we dealt with while booking, and he confirmed that we had booked for that night as well. I have been trying to contact them since we left about my missing belongings, they always say to wait for the manager, who appears to never be there, I think they are hoping we will just give up, but at over £100 value of my missing belongings, especially after they shouldn’t have touched our luggage at all, I think it’s just ridiculous that they didn’t offer any remedy.
Staffs are really nice, friendly and good service. so impressed room is tiny but full of facilities + breakfast. located in good area, easy to access tube, bus stop and near shopping mall.Rooms: 3/5
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