facebooktwitterpinterest

Reviews, get directions and contact details for Furniture Village Aintree

Furniture Village Aintree
"The Furniture Village Aintree Store is located in Aintree Shopping Park and is part of the biggest independent furniture retailer in the UK. Best quality, best prices, and best service is our philosophy. Visit us today and explore our wide range of home furniture for every room in your home. Plus, we have introduced a range of COVID-secure measures so you can shop with confidence. We are open every day of the week and can be reached on 0151 305 3300."
Address: Unit 5A, Aintree Shopping Park, Ormskirk Road, Aintree, Liverpool L9 5AN, UK
Phone: 0151 305 3300
State: Merseyside
City: Liverpool
Zip Code: L9 5AN

opening times

Monday: 9:30 AM – 8:00 PM
Tuesday: 9:30 AM – 8:00 PM
Wednesday: 9:30 AM – 8:00 PM
Thursday: 9:30 AM – 8:00 PM
Friday: 9:30 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 11:00 AM – 5:00 PM

Similar places near
Harveys Furniture Aintree Harveys Furniture Aintree 96 meters I've bought a dinning table set + a corner sofa from harveys after 4 months waiting f...
Laura Ashley Laura Ashley 224 meters Good store
Wren Kitchens Wren Kitchens 329 meters Measured, but part of measurement missing so needed to be re measured, but still in c...
Bathstore Liverpool Aintree Bathstore Liverpool Aintree 379 meters No show for site review, terrible customer service when we rang to ask where they wer...
Dreams Aintree Dreams Aintree 393 meters Good beds, not much kids range in store
Shush Doors Ltd Shush Doors Ltd 464 meters Update: The owner did phone me and was very apologetic. He has contacted the courie...
HSL Aintree HSL Aintree 516 meters I wouldn't buy anything from this company as their adverts are so disparaging. They a...
J T Office Limited J T Office Limited 518 meters Excellent customer service - highly recommend!!!! I recently had a new chair after jo...
Dunelm Dunelm 986 meters Love shopping here staff sre great an i always find something i need
Bed Factory Direct Bed Factory Direct 2 km Its only next day delivery on specific items. They were supposed to deliver on a Sat...
Aintree Sofas Aintree Sofas 3 km Good selection of suites, excellent professional but friendly service from John and h...
Furniture Outlet Village Furniture Outlet Village 3 km We bought our sofa set following the advice from Doug. Even though it hasn’t been del...
TK Bedrooms LTD TK Bedrooms LTD 3 km I just couldn't be more pleased with the job they've done for me. The design maximise...
Emmaus Superstore Emmaus Superstore 4 km Fitted out my son's 2 bedroomed flat for £300, large fridge freezer, 2 beds, sofa, d...
British Heart Foundation Furniture & Electrical British Heart Foundation Furniture & Electri... 4 km There are nice used clothes you can buy and this was donated by some people with a he...
Reviews
We bought our sofa set following the advice from Doug. Even though it hasn’t been delivered yet - the customer service we received was excellent. Doug was super helpful with all the options & made buying a sofa a simple & stress free process. Thanks again! We will definitely be back to look at other furniture.
The customer service we received from James was excellent both on our initial visit and then over the phone to take our order. it's quite rare now to encounter someone with patience and great product knowledge that allowed us to make the right informed decision. We were delighted with our final choice. Please pass on our thanks to James. Diane Moore
Mike Trantum had a great attitude throughout the time we spent in store. He has just the right balance of being a professional sales person, without being pushy. We felt we had time to browse, discuss and come to the correct decision. We purchased a lovely suite in the end.
Our amazing assistant, Danielle was very cheery, helpful and is a great assistance. Well done and keep up the great work.
Carol at the Aintree store helped us today, and I have to say she was superb! We bought a new couch, rugs and pictures to finish our living room. Carol was very friendly, knowledgeable and professional and helped us make decisions on fabric and colour, all with our two young daughters under 5 in tow!! Which is a challenge at the best of times! Thank you Carol!
Tom was most helpful with our purchase yesterday. He explained the finance and deposit options clearly. We felt very at ease in the store and we didn't feel any pressure to purchase like we have in previous showrooms we have visited.
Would highly recommend that people do not buy from Furniture Village. We had a sofa delivered faulty, and the aftercare is criminal. They sent out an inspector which also confirmed that the cushion was as flat and did not match the rest. He recommend a new insert and told us it will probably be him that will fit it. We then received a reply from customer services stating that it is not a manufacturers fault so they will not replace the insert! Ofcourse it's a manufacturing fault as the sofa was less than a day old and the cushion is as flat as a pancake. We are having to take legal action on this as it is disgusting behaviour on which would be a very straightforward and cheap fix. If you are thinking of buying from these, please research them first as we have found thousands of customers in the same boat as us, which we are going to add to our report. Absolutely disgusting company which are 100% breaking consumer rights act
Ordered item with 16 week lead time after 16 wks got an update that it would be 20wks, thereafter no further update. Item eventually received 26 weeks after ordering, repeatedly stated frustration at having no update. Item delivered completely smashed and beyond use, offered £200 discount??!! Less than 5percent of purchase price, again had no contact since they confirmed to replace. Now left with broken table and out of pocket. Customer services this evening just stopped talking mid way through. Obviously thought they muted the call whilst they spoke with a colleague. I refused to hang up and eventually they did six mins later. Update: have emailed, called attempted contact via social media, promised response within 72 hours, over a week later still nothing not even a response to a formal complaint.
Great help from Jamie McCafferty when purchasing some shelving storage to go with our new table. Managed to find one which was delivered the same week instead of a marked 12 week wait time. Great service and great chat!
In the Aintree store we were attended to by a young man named Darren, who we found very kind, professional and reassuring. Darren answered all our questions and treated us very, very well. We're extremely satisfied with the service and treatment we received. We would recommend Darren and Furtniture Village to anyone!
Comment on this business

Directions to Furniture Village Aintree with public transportation


Aintree Retail Park 150 meters
300
310
345
Aintree Retail Park 200 meters
300
310
345
741
Ellesmere Drive 340 meters
159
720
723
725
726
728
Holy Rosary School 390 meters
159
723
725
Molyneux Way 420 meters
159
720
725
726
728

to add Furniture Village Aintree map to your website;



We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy