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Footasylum Middlebrook - Middlebrook Retail Park

  1. Bolton
  2. Horwich Store

Reviews, get directions and contact details for Footasylum Middlebrook - Middlebrook Retail Park

Footasylum Middlebrook - Middlebrook Retail Park
Address: 7A, Middlebrook Retail Park, 23 The Linkway, Horwich, Bolton BL6 6JA, UK
Phone: 01204 697151
State: Greater Manchester
City: Bolton
Zip Code: BL6 6JA

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 8:00 PM
Sunday: 11:00 AM – 5:00 PM

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Reviews
The store has decent designs and different to other brands. Unfortunately, don’t have enough sizes. The staff lady was helpful. Try room has no hanging hooks, they should put few up.
Absolute shocking service. Went to this Middlebrook store as I saw online that a certain pair of clothing was available in store so I took a drive down and asked a female member of staff if they have the item in and she told me without even looking that they don’t sell it. The funny thing was she was stood right next to it and my sight landed on the item, I then asked her for a certain size and AGAIN without looking she told me that it only comes in one size. I then picked up one and showed her that infact the item DOES come in different sizes. Even after all this I was just about to ask her to have a look if there was one in my size but another male staff member comes along and AGAIN without looking told me that it doesn’t come in the size I was looking for so for the third time I corrected them that infact it did come in my size in other shops and online and the male staff member very rudely replied “Not in this store we dont”. Firstly I am curious why they didn’t bother helping me, was it that they couldn’t be asked? And I can tell you that the store was absolutely empty Never going to this particular store again as in other Foot Asylum Stores the staff usually are very friendly and helpful and most of all they usually know their stuff but not here. AVOID AT SLL COST AS YOU WILL ONLY WALK OUT DISSATISFIED AND DISAPPOINTED
Awful customer service from the manager Bianca Bond who wouldn't come out and carry out a return as she was too busy in a meeting. She suggested I should I come back in 15 minutes! Does she not realise I'm a paying customer? I won't be shopping here ever again. Shame as the other assistants were great.
Stock range good. Store layout good. Staff not so good. I don't have 3 heads and yes I would like some help choosing some trainers. Sorry if I stopping your chat with your friends about going out over the weekend. Never mind went else where. Just hope you don't go the way some high street retailers are....bust. The customer is important they bring in revenue and lost sales generate a redundancy package.
Good quality branded clothing for men and teens, my only concern.. I did not seen for ladies ..
The staff very helpful when I had to change an item my fault as I bought the wrong size. The young lady who normally greets you as you walk in is lovely and always greets you with a smile
The staff here are great. The guy helped me guess exactly which trainers I needed for my sons birthday n made him an especially happy lad!!
Misold a coat. The label says £64.99 but charged £74.99. RIP Off. Won’t be using this store again. ALWAYS check the TAGS and what your charged
Good shop great choice just a little expensive same trainers can be found else where cheaper
Meh! Terrible experience. Can't believe you can't order in store. Worst customer service ever!
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Footasylum Middlebrook - Middlebrook Retail Park map

Directions to Footasylum Middlebrook - Middlebrook Retail Park with public transportation

Retail Park 150 meters
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Asda 150 meters
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Tesco Horwich 260 meters
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Holmebrook Drive 420 meters
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University of Bolton Stadium 430 meters
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