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Reviews, get directions and contact details for Firehouse Grill

Firehouse Grill
Address: Butlins Minehead Resort, Warren Rd, Minehead TA24 5BZ, UK
State: Somerset
City: Minehead
Zip Code: TA24 5BZ


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Reviews
Easy accessible place , staff are polite and nice . Nice design of the place comfortable tables. When you come to the food it’s the worst grilled chicken I have eaten in my life . Boiled chicken then they put it in the grill, over cooked, but they sell it as it’s grilled chicken , small portions for the side dishes . Horrible taste , delay in the order , the restaurant was almost empty and it takes around 30 mins for our food to be served . They try to fake Nandos but there is no comparison, prices are higher as food quality it poor . The only good staff was canned beans and a bottle of beer even they did not give me a glass to drink , they served it as showed in the picture.
Food was relatively nice but a little overpriced. Would recommend. We had a little error from the kitchen staff but our waiter Richard was very attentive and fixed it right away. 4 stars.
No,no ,no,no.... chicken burger made from poached on morning chicken breast and then just slightly grilled on order.... no brioche bap or even floured bap... ciabatta roll instead..... burger reheated to temperature just above room temperature!!!! No busy at all, maybe 4 table with customers. 4 chefs behind hot pass lights.... NO EXCUSES FOR THAT!!!!!
Food is OK. Comparible prices with similar types of restaurant. We all finished it all. Service a little slow at the start but once ordered the food came nice and quick. A few checks during the meal that all was ok but took a while once we finished to get the deserts and then the bill. Came at midday and it wasn't busy. Nice environment to eat.
Delicious food again. Buttermilk chicken and spicy popcorn chicken with rice / chips best meal had all week. Buttermilk chicken burger also lovely , large portion sizes and great value for money. Staff all friendly too
Absolutely lovely food, good music and friendly atmosphere. Our waitress Megan was so kind, chatty and friendly, giving us recommendations for the menu and making conversation with us. She was accomodating and no request was too much to ask for. And she also left us a little message on the bill, which was a really nice personal touch! The food was absolutely delicious, freshly cooked to order and hot when it arrived. We were just sad that we visited on our last night as we would have definitely returned during our stay! Again a massive thank you to Megan who was definitely the best waitress we've had during our whole Butlins stay.
Honestly the worst food I've had out and that saying something I had chicken burger and 5 wings the wings had no flavour and burger was just...Food: 1/5
Great food with fast service. Didn’t wait long for food and it was easy to order on the app.
Really good food and friendly staff. Especially the young lady who had recently joined the team from Liverpool. She was warm and friendly and great to chat to. Can I give her my number
Been here lots over the years and the food has always been amazing better than Nando’s !!! BUT after returning I can honestly say it was the worst food I have I eaten at butlins !! I mean if grilled chicken is dry cold chicken breast smothered in cold bbq baste then they need to take grilled out the description !!! The service , the waitress and manager very polite but as for the kitchen staff and the chef , horrendous !!! I have never such rudeness in a restaurant, a chef telling the manager not to let anymore people in half hour before service ends and then when he did , shaking her head staring at the customers in disgust as well as telling the manager off !! As for the cous chef lent over the counter facing customers picking his face and touching food with his hands , DISGUSTING!! The manager was very helpful and certainly wasn’t happy and told the staff it was unacceptable and he couldn’t of done more ! Such a shame because it used to be such a lovely place to eat now it’s been ruined by rude , arrogant staff who cannot cook .
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Directions to Firehouse Grill with public transportation


Butlins Main Gate 310 meters
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Warren Road 460 meters
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Warren Road 480 meters
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