Europcar East Midlands Airport

Reviews, get directions and contact details for Europcar East Midlands Airport

Address: The Terminal Building, East Midlands Airport, Castle Donington DE74 2SA, UK

Phone: 0371 384 0293

Website

State: Leicestershire

City: Castle Donington

Zip Code: DE74 2SA

opening times

Monday: 7:00 AM – 11:00 PM
Tuesday: 7:00 AM – 11:00 PM
Wednesday: 7:00 AM – 11:00 PM
Thursday: 7:00 AM – 11:00 PM
Friday: 7:00 AM – 11:00 PM
Saturday: 8:00 AM – 11:00 PM
Sunday: 8:00 AM – 11:00 PM

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Reviews

We had our Faro flight cancelled at East Midlands Airport on Sunday 10th Dec so needed to hire another car for 3days. The young lady on your Airport Desk st approx 1300hrs was very helpful, friendly & courteous. It was because of this as well as a competertive price for short notice that we booked with Europcar. Thank you to that young lady for such good service with a smile. If we need car hire again when we come to the UK, I will definitely check out your rates first.

 8 years ago (15-12-2017)

We were in a horrendous mess when Ryanair messed up our flights and we had to fly to EMA instead of MAN and then find our way up to Manchester. We arrived at the Europcar at 15:15 sunday 30 April and within 15 minutes we were booking our car. The lady who helped us was AMAZING and she should be given our thanks. She was able to reduce the cost by removing the £50 single trip fair which made taking the car affordable. Without her and that deal we would have had to have taken a bus and 2 trains to get back home so she saved us hours and we got to enjoy our Sunday evening! Everything was then smooth sailing but our awesome experience started with her! Please thank her for us!

 8 years ago (03-05-2017)

Hired a car last week with full hire cover from ryan air car rental site lovelly man did all what i needed  car hire with full cover paid for , collected car receptionist asked for deposit  paid with debit card , said i already paid hire and insurance which he confirmed , wasnt till couple hours later i looked at paper work to see they add, enhanced partner ??? at £69.97 which  is not on T@C's  had to phone to find out it was another insurance ? couldnt get anything sorted till took car back, car was cleared   and signed off ok  and went to office , to be told its a new product , which i had not been informed about or asked for , they would not do anything just said he'll look into it, i have called the company who did the hire site and they said i didnt need extra insurance as ive already paid for it , yet today another £91,03 taken from bank for the enhanced partner insurance ,  iam really annoyed that a company like this is doing this sort of thing as how many others are they just adding these extras to without saying anything , now i have to wait for them to look into this will they have  my money

 8 years ago (24-07-2017)

I am extremely disappointed with the way the finances has been handled. I paid for the vehicle hire before even leaving Spain. On arriving at East midlands Airport I was told that I needed to pay another 140.00 for extra insurance, which I didn't mind, but If you had informed me beforehand I could I budgeted for it instead of having to revert to using Spanish Bank Cards, which are expensive when using internationally. Furthermore the deposit of 250.00 was expected and went through normally but upon returning the car I was informed that it would take 10 days to process and an e-mail would be sent explaining deductions. No e-mail has been received and €368.00 has been deducted and I have no idea why. The car had no damage to it and even if it did I took the option of no excess, so no payment should have been taken. In addition to this I filled the car up with petrol approx. 5kms from the airport so no petrol deductions should have been made. I am still waiting for an accounting of why I was charged the 368.00.

 9 years ago (13-11-2016)

I rented the car with Keddy (by Europcar) for the third time and will do it again. Branded new cars and great staff. Thanks.

 8 years ago (21-04-2017)

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Europcar East Midlands Airport

Reviews, get directions and contact details for Europcar East Midlands Airport

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