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Reviews, get directions and contact details for Euro Car Parts, Hemel Hempstead

Euro Car Parts, Hemel Hempstead
"Our Euro Car Parts Hemel Hempstead store offers an extensive collection of car parts, including car batteries and accessories, for all makes and models at great prices with fantastic delivery options"
Address: Unit, 3 Finway Rd, Hemel Hempstead HP2 7PT, UK
Phone: 01442 221122
State: Hertfordshire
City: Hemel Hempstead
Zip Code: HP2 7PT

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 4:00 PM
Sunday: Closed


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Reviews
Clare Booker leaving review. This is the worse place I have EVER been in Terms of customer service. I did a paid for click and collect order and had to wait 30 mins in a queue of 10 customers with one poor young lad serving and no one else to be seen. It was so bad that I went round the Back and knocked on the office door where there were approx 8 people and asked for soMeone else to come and help. A woman in a black Xmas jumper said she’d send someone out. That Never happened. Some more regular customers in The queue said it’s always the same as hardly any are till trained. So if that’s the case Train them!! Or at least let the guy on the till take the order and a runner goes and picks the product and bring it out. Click and collect orders should be in a different queue as the whole point is it should make Things quicker. Absolute joke. The guy on the till deserved a medal- running sound like a crazy thing apologising to customers when it should be the management doing that for such a poor service .
By far the worst place ever for the customer. One person serving. Waited ages. The man behind me was on his second attempt. He tried the day before but gave up waiting and went home. We both were in there to pick up paid for items.
This place has amazing staff and are normally very well stocked for whatever it is that you may need for your vehicle. Prices are normally cheap for what you would expect which is exactly what we all need with prices of everything being generally so high. A great place to go to if you're in a pinch for your car.
The biggest bunch of dribbling vegetables since the explosion at heinz soup factory. Sub standard parts , not fit for purpose.
Very busy, not enough staff, but those working were helpful.
The click & collect doesn’t properly work with this branch. Every time you get there you have to wait at least 20 minutes to collect as there’s only one guy and the queue is long all the time
Always feels understaffed. Staff that are there are great.
Very nice staff can't say the same about the parts
Having to wait 15 mins outside as only three customers are allowed in store at any time. One member of staff serving.. after 30 mins finally my issue was resolved. I use online and delivery.. but having to return a faulty item personally to a store and having to wait in an obvious understaffed or poorly managed store for that amount of time is not a good service. When using online delivery service it is inconvenient and unacceptable to have to return faulty items to a store miles from home.
Service itself is fine but the wait time at the front desk is completely unacceptable. Spending an hour in a 3 person queue is just not good enough.
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