Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

Address: 185 Elmers End Rd, Beckenham BR3 4EH, UK

Phone: 020 8639 0100

Website

State: Greater London

City: Beckenham

Zip Code: BR3 4EH

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed

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Reviews

Complete scam artists... Booked rental 2 months ago, paid upfront and don't have a vehicle for us. Customer service are the worst, made a complaint and they haven't give us a complaint number, lying to get us off the phone. As it stands we are on standby to receive a people carrier when they close. If doesn't arrive we will be forced to cancel an event the next day costing  of thousands of pounds.nnAvoid like the plague, they deliberately lie to frustrate the process as long as possible. Total scumbags

This is a reliably good branch of Enterprise Rent-A-Car. We have rented a van from here a few times and every time has been smooth and easy. The staff are warm and accomodating. I arranged to pick up our a van at the 11am on the Tuesday after a busy bank holiday weekend. They were running behind but rang me in plenty of time to let me know. When we arrived, the branch was manic with multiple people returning their cars at the same time. However, the lovely staff handled the situation well and we were still greeted with a warm welcome and given the keys promptly. I’ve had some terrible experiences with other companies, so I’m glad I can rely on this branch for great service and van rental! The only thing we’d love to see is more automatic vans available to request and be sure to get them on the day. We aren’t used to driving such large vehicles so it would take lots of stress off of us if we could request an automatic. Our last van was auto and it was amazing. Please add the option to request an automatic van to your website!

I rented a van from Enterprise Beckenham and the customer service in picking up and dropping off the van was excellent, both Ladies who helped me were super cheerful and welcoming.The van was perfect, no issuses at all. Whenever I need a rental I definitely go back to enterprise Beckenham for the excellent  customer service and vans.

Excellent service, new cars, excellent value for money, ample overnight parking, friendly and helpful staff, offices near Patrel Station, excellent mobile app for booking and paying, it was all very easy to manage.  I recommend it.

Customer Loyalty Counts for Nothing.nnAs a regular Customer I will never hire from this company again.nnReturned the vehicle with just under half a tank of petrol, the indicator shifted slightly off the mark from refuelling and getting to Beckenham.nnAs a regular customer even with a loyalty card and transporting my disabled daughter, I thought they would be kind enough to dismiss this.nnNo, the manager outlined he will charge over £30.00 and that I can give him cash !!! Or I must drive again to the garage with a disabled child to refill, which I had to do, causing stress and inconvenience. The manager was rude and aggressive when I made a complaint.nnI think head office should stop this petrol racket and moneymaking.nnAvoid this company. They are overpriced and you never get the car as advertised. The car was unclean and had bottles of water chucked in the boot from the previous user.nnAVOID Beckenham Branch

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Enterprise Rent-A-Car

Reviews, get directions and contact details for Enterprise Rent-A-Car

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