facebooktwitterpinterest

Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car
Address: Chatham Street, QPark Car Park, Reading RG1 7DS, UK
Phone: 0118 956 0777
State: Reading
City: Reading
Zip Code: RG1 7DS


related searches: Enterprise rent a car reading prices, Enterprise rent a car reading cost, Enterprise rent a car reading airport, Enterprise rent a car reading contact number, Enterprise rent a car reading phone number, Van hire Reading, Europcar Reading, Hertz Reading
Similar places near
Sixt Car Hire Sixt Car Hire 9 meters I could not recommend Sixt enough. I am a bit late to write my review, it was back in...
Alamo Rent A Car Alamo Rent A Car 61 meters
Budget Car & Van Hire Reading Budget Car & Van Hire Reading 310 meters Great service, very friendly and efficient. The new paperless contract is a nice touc...
Carvenient Club Carvenient Club 538 meters We aim to provide our customers with an alternative mode of transport which outweighs...
Hilton Car Rental Hilton Car Rental 690 meters Fantastic company and service!! Got me a car within my budget for a special occasion....
Sixt Car Hire Sixt Car Hire 1 km They were very very nice, efficient, very informative, thorough, helpful, and went o...
1st Reading Van hire | Car & Van Hire 1st Reading Van hire | Car & Van Hire 1 km Easy to deal with, although we damaged the wing mirror indicator they only charged fo...
Caversham Vehicle Hire Caversham Vehicle Hire 2 km Friendly staff and well priced... Used three times now and every time been a good exp...
Reading Limo Hire Reading Limo Hire 2 km Very happy, booked them for my daughter 13th birthday, we had a really nice driver wh...
Enterprise Rent-A-Car Enterprise Rent-A-Car 2 km Couldn't fault anything. Excellent service, top class staff. Very helpful and a pleas...
Enterprise Rent-A-Car Enterprise Rent-A-Car 2 km Well known chain, but they really do provide excellent customer service. They helped ...
Hertz Hertz 2 km Reasonably decent prices but the service was lousy on pickup and return; The office w...
Northgate Vehicle Hire Northgate Vehicle Hire 3 km If you have a vehicle on long term hire prepare yourself for some big bills for any m...
Europcar Reading Europcar Reading 3 km EDIT [FEB 2018]: If I could lower my review further, I would. Europcar claimed they ...
Hertz - Reading - 131 Wokingham Road Hertz - Reading - 131 Wokingham Road 3 km Used them for car parts. Customers service is amazing.
Reviews
They don't know how to handle fines. Due to a mistake with the plate number of the car I rented, I got notified by Enterprise that they had received a fine for me issued by a car park company. In consequence, they charged me 35£ as admins fee. In this letter they also informed me that they would transfer my address to the issuing agency and then I could either pay or appeal. After a couple of weeks without receiving any letter, I sent an email to Enterprise asking how long it would take to receive the letter and also how I could claim the admins fee as I could appeal the fine -I kept the VAT receipt of the car park plus an email of the car park customer services confirming my purchase-. Nevertheless they were asked by the issuing agency to pay for the fine as Enterprise were the owners of the vehicle. The paid without informing me about whether or not I wanted to appeal even though they had told me that by letter an email. I was charged another 100£. Notice that if they had paid within 14 days, the fine would have been only 60£. Of course Enterprise asked me to appeal afterwards and the answer from the issuing agency was that as the fine was already paid, it was closed in their system and I couldn't appeal. And the answer from Enterprise was that as the fine has not been cancelled, they are not gonna give me my money back. Terrible experience. I'm not going to rent any other car with this company if they don't respect my rights as a customer and they don't realise how unfair this situation is for me. Regards, Jesus
7 years ago (05-04-2018)
People at the Reading central Enterprise were outstanding . They know what customer focus means. The car itself could be better.
7 years ago (05-04-2018)
Called the day before to reconfirm, very friendly and helpul, transparent and completely open and also seemed to genuinely care.
7 years ago (01-02-2018)
The car was not checked properly when hired out initially, the manager seemed in a hurry. When we returned the car a different manager tried to imply that we had damaged a tyre and would therefore lose our deposit, the tyres were not checked on hire and were definately not damaged by us. Beware of these checks!
8 years ago (20-12-2017)
Just brilliant service and always kept informed. Regular calls renewing my hire was brilliant. Left it the very capable hands of Sophie Sunshine. :-)
8 years ago (25-09-2017)
Comment on this business

to add Enterprise Rent-A-Car map to your website;



We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy