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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car
Address: Molly Millars Cl, Wokingham RG41 2RX, UK
Phone: 0118 977 0873
State: Wokingham
City: Wokingham
Zip Code: RG41 2RX

opening times

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed


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Reviews
My hire car was organised through the insurance company whilst I was having mine repaired. Fantastic, friendly and helpful when picking up the vehicle but slightly disappointed when it was time to return the vehicle. My car was being returned on the Wednesday afternoon/evening by the repair garage, I spoke to Enterprise on the Thursday whilst at work to arrange dropping their car back on the Friday to be told I would be no longer insured to drive the car on Friday. This therefore meant I would be unable to top up the diesel and I was forced to pay their charges even though they couldn't calculate it until the return of the car at the depot. They apparently calculate it on the 1/4 or 1/8 tank even though I gave them the mileage figure on pick up and return! I told them my availability for the Friday so they could collect the car easily but they didn't seem to listen and kept calling whilst I wasn't at home. Slightly disappointing, customer care wasn't as high once they weren't being paid by the insurance company!
7 years ago (24-01-2018)
Great service great prices very helpful staff they even called me to let me know I left my phone charger and sunglasses in the vehicle...from now on will only hire from Enterprise.....well done you guys in my opinion the best car hire firm in the business
7 years ago (05-04-2018)
I booked an automatic through the website and paid online. I then received a phone call to check if I could drive a manual too. At collection, mid morning, I was told there was no automatic available. I would have preferred to have known this earlier to give me the opportunity to go elsewhere and get a vehicle I wanted, or make an alternative decision. I was given a larger vehicle but it was below the spec I had expected for a 500 mike round trip.
8 years ago (28-11-2017)
Friendly, helpful staff, good selection, and reasonable prices if you book ahead.
7 years ago (21-02-2018)
great experience from start to finish. The staff at the local enterprise were very knowledgeable and very helpful
8 years ago (20-11-2017)
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