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Reviews, get directions and contact details for Enterprise Rent-A-Car

Enterprise Rent-A-Car
"Looking for a car and van hire near Manchester City Centre? Whether you're renting for leisure, replacement or business, Enterprise has you covered with daily, weekly or long-term hire car and van rental. We offer great rates from our wide range of modern vehicles to suit your every rental need. Renting with Enterprise is easy, hassle-free with no hidden costs. We pride ourselves on exceptional customer service to ensure you have a great rental experience."
Address: 229-241 Bury New Rd , Manchester M8 8DY, XGM, GB
Phone: 0161 700 0000
State: XGM
City: Manchester
Zip Code: M8 8DY

opening times

Monday: 08:00-18:00
Tuesday: 08:00-18:00
Wednesday: 08:00-18:00
Thursday: 08:00-18:00
Friday: 08:00-18:00
Saturday: 09:00-12:00


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Reviews
My experience with Enterprise, particularly with Jordan and Ibrahim Ibby, was truly outstanding and has completely changed my perspective about Enterprise. Jordan's warm and welcoming demeanor immediately made me feel valued as a customer. His friendly approach and willingness to assist set a positive tone for the entire rental process. It was a pleasure to interact with someone who genuinely cares about the customers' needs. Ibby was equally impressive with his thoroughness and detailed explanations. He took the time to ensure I understood every aspect of the rental agreement, the features of the vehicle, and the return process. His professionalism and dedication to providing excellent service were evident and greatly appreciated. Having had a not-so-great experience at another Enterprise branch previously, this encounter was a refreshing change. The exceptional service provided by Ibrahim has convinced me to always choose this branch for my future car rental needs. Thank you for maintaining such high standards of customer service. I look forward to my next rental experience with you.
The car I rented was great and good value for money. Even though it was a manual transmission car, it had an auto-cruise feature which was very useful when driving on the motorway. The staffs were amicable, especially Ibby who get me through everything from picking up the car and returning it back smoothly. Recommended.
Rented here for a last minute trip. The team was great and has been very friendly. Jordan in particular has been very helpful and accommodating. No issues at all, everything went smoothly. Easy check in and return.
Car rental with Alamo was incredibly helpful- the staff was keen to help to get us well on our way when it could have easily been painful. Thank you Thomas and team for your help. 6 stars:
Great exoerience but what made it all the bettter was the service I received from Wayne and Musti on returning the vehicle . I had arrived at 930 pm and they had finished checking rentals and said they would check next day. As I was leaving early the next morning I did not want to leave the car without someone checking it. Wayne kindly came to help and checked the vehicle for me and was extremely courteous and very helpful and I am very grateful that him and Musti helped me. Thank you guys you are a credit to the company thank you
AMAZING cars however the manager Haden Cooper is a racist. Treating myself and my husband like criminals when we needed a courtesy car. My husband works for a law firm and I work at a hospital. He kept asking for proof after proof which we provided and then had the pathetic attempt to say “I need to confirm with your insurance that your husband was even on the policy at the time of the accident” EVEN THOUGH we provided documents!! Does this fool really think our insurance will provide him details when there is something called “Data protection”. For three days this Hayden guy and his little pet “IBBY” have been wasting our time. When I rang HQ, they said our underwriting has failed.. so why is this idiot Hayden keep lying and asking for more proof.. we will be filling a civil suit against these fools.
I needed a car urgently and they certainly provided that. The staff were also really friendly, professional and helpful. I was quoted £260 maximum for 3 days hire but the bill came through at over £400. I wouldn’t mind but the car was absolutely not fit for purpose. It had several large dents to start with, absolutely stunk of cannabis, was filthy inside and the low tire pressure light was on throughout the hire. I was informed that this particular car was used almost every day, so damage is expected but for the amount I’ve paid there was no value for money there and no apology or empathy from the customer service department. Ill definitely use a smaller company in the future.
Great experience all together. The car type I booked was not available at the time requested, so I was offered an upgrade. All the staff were incredible friendly and helpful. Really recommend it.
Excellent, highly recommend. Accepts Indian Driving License. Cars in very good condition. Easy rental.
Avoid this please not recommended at all, the worst place in Manchester to rent a car, I booked a premium car for New Year’s Eve and they give dirty car no satnav no Apple car play the windows bottoms broken the wipers broken likely they got this car from accident cars auction. RA#: 8HQSB2 31/12/2022
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