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Dreams Chelmsford

  1. Chelmsford
  2. Chelmsford Store
  3. South Woodham Ferrers Furniture Store

Reviews, get directions and contact details for Dreams Chelmsford

Dreams Chelmsford
Address: Riverside Retail Park, Unit 1e, Chelmsford CM1 1AN, UK
Phone: 01245 252009
State: Essex
City: Chelmsford
Zip Code: CM1 1AN

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 10:30 AM – 4:30 PM

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Reviews
Dealt with a very helpful chap Luke . late one Friday evening managed to help me find the bed and mattress, I was looking for . Polite , friendly and knowledgeable. Would recommend .
8 years ago (05-10-2017)
The moment you enter you are interrogated by the assistant, probably and unsurprisingly because you are the only customer in store. Literally chased around the store- surely the assistant could see i wanted to browse and leave me to look for 5mins before moving in for the kill. Saw her swoop and attempted to move around store and she still made contact. You've got to admire that dogged grim determination to annoy the customer despite my body language screaming leave me alone. I understand maybe some people knowing what they want before they walk in but surely the majority want to have a look at the many options before listening to the sales chirp of ' its free delivery on all beds' ' you can have x on no interest x months before paying' ' the sale ends soon' ' are you looking for anything in particular?' Yes... a bed. I wonder what % of people when immediately asked ' can i help you?' respond ' just looking' can you imagine any other type of establishment doing this? How would they like walking into tescos to be immediately asked at the door ' looking for fruit or vegetables today? Give me a chance. After giving an irate speech to the salesperson i got asked again about 5 mins later. This happened on two separate visits to the store. Just had to walk out on principle. Incidentally and i understand not every model can be shown in store but there seemed a lot of cheaper, what appeared to be similar models on line and yet the most expensive models seemed to be on view in store. Seems the more uncomfortable the mattress, the higher the price, more pocket springs seems to equate to higher price, surely there comes a point where the mattress gets no better, no more molding to the body unless it comes as a suit. The really expensive ones feel like marshmallow's, though to be fair this is an occurrence in many similar bed retailers. However i did go to bensons for beds, quadrant, carpet right, warren evans and a couple other stores and not experience the automaton, was given a few minutes to look before being asked- fine. Oh on a point of fairness you also find this level of customer service at the legendary oak furniture land. Oh in some respects its probably not there fault, they are probably told by the management on high to nail the customer down before they get away but all i left with was a headache. Any person who is unfortunate enough to have to visit should carry a card saying 'im fine thanks' O think i got offered a cup of tea! Though that may have been at said legendary oak furniture land which i visited same day so i forget which one or was it both did this. I can only assume this is to mellow you before the interrogation. Should be renamed Arkwrights.
8 years ago (26-07-2017)
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