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Reviews, get directions and contact details for Dr W Solomon

Address: 38 Bathurst Rd, Ilford IG1 4LA, UK
Phone: 020 8554 1371
State: Greater London
City: Ilford
Zip Code: IG1 4LA

opening times

Monday: 9:00 AM – 6:30 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 6:30 PM
Thursday: 9:00 AM – 6:30 PM
Friday: 9:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed


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Reviews
Dr Solomon Snr is the only good thing about this place - he is a true health care professional and possibly one other Dr. The rest is rubbish. You have to jump through hoops like a circus animal if you want to see a Dr. or be at death's door and if you ask the receptionist they make you feel as if you're asking the world. After that, they want to get you off the phone as quickly as possible and are almost always abrupt and irritable. Shame, it used to be a great surgery once upon a time - I get that the NHS is under pressure but that doesn't excuse the idiotic women at reception. They need a lesson in manners!
I called on behalf of my father,his eyes keep swelling,the receptionist is acting like the dr giving me advice to go to the pharmacist to get over counter medication or go to opticians absolutely usless
Went this afternoon on referral from my own gp. I saw Dr Solomon who was flipping wonderful. I was a bag of nerves but he calmed me down with his easy manner. The surgery was very welcoming & the receptionists very friendly. One of the receptionists accompanied me throughout my procedure & even held my hand. Thank you x I wish I could change to this practice.
Impossible to see a doctor. Ladies in the reception decide if you need appointment or not plus they're really rude. If its busy one day they won't book an appointment for any other day even next week just ask you to call tomorrow morning and when you do they say again its busy and want you to call tomorrow morning. Called a few months ago with baby breathing disorder and I was advice to call in a week time as baby's doctor wasn't in. Ridiculous!!! Awesome doctors, horrible reception ladies.
We have attended this surgery for over 30 years. Had a few teething problems but all the doctors there are absolutely amazing. Reception staff extremely helpful especially Akhi. So grateful that this is our surgery.
Impossible to get an appointment. Been calling for 40 mins non stop. Just rings and cuts out. No waiting system. Just cuts the call.
I agree with some of the reviews on here. The receptionists make it difficult to actually see a doctor. Twice I've had a receptionist try and diagnose me on the phone and suggest a phone consultation with a doctor much later in the day. Turns out I needed to see a doctor anyway! In which case I had to pull myself away from work on two occasions. This could've all been avoided, had she allowed me to see a doctor in the first place! I know my body! I wouldn't recommend on that basis. However doctors are lovely if you ever manage to get through to speak to one!
I phoned up this surgery to ask if I could register as a new patient. They "checked" my road and told me I could. I arrived and waited at reception while not one member of staff looked up from their computer to acknowledge me.... only to be told after my road wasn't in the correct area!
I just had an experience with another medical center and came to this one to get registered. The ladies at the reception were not nice. They sent me back and said i had to come from after 11am. No empathy whatsoever, even after seeing me in pain. It would be great if this is stated online just so people know what to expect when coming for a new registeration.
The surgery is really wonderful. Having been a patient for over fifteen years, the surgery has a cosy atmosphere making everyone feel at ease. However most of all, it's Dr W Solomon who has made the surgery brilliant. A family doctor who is sympathetic and extremely supportive . Will be sad if he leaves as there aren't many doctors like him!
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