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Cosmetics R Us

  1. Birmingham
  2. Birmingham Beauty & Makeup

Reviews, get directions and contact details for Cosmetics R Us

Cosmetics R Us

About

Visit Cosmetics R Us for the very best in hair and beauty products, wigs and hair extensions at exceptional value for money.Established in 2005, Cosmetics R Us have strived to offer its customers a great shopping environment with honest expert advice.

Story

Visit Cosmetics R Us for the very best in hair and beauty products, wigs and hair extensions at exceptional value for money.

Established in 2005, we now have three fully-stocked retail stores in Wolverhampton and Birmingham. We take pride in creating a friendly and relaxed shopping environment, with no pressure to purchase, just honest, expert advice.

Please check our product ranges here https://www.facebook.com/cosmeticsrushair/photos_albums

Drop in to one of our three stores or call us today:
35 Broad Street
Wolverhampton
WV1 1HZ
Tel: 01902 714 770

285 Birchfield Road
Perry Barr, Birmingham
B20 3DB
Tel: 0121 356 6012

333 Soho Road
Handsworth
Birmingham
B21 9SD
Tel: 0121 515 1090

Address: 333 Soho Road Handsworth , Birmingham B21 9SD, XWM, GB
Phone: 0121 515 1090
moc.liamg@kusurscitemsoc
State: XWM
City: Birmingham
Zip Code: B21 9SD

opening times

Monday: 09:00-20:00
Tuesday: 09:00-20:00
Wednesday: 09:00-20:00
Thursday: 09:00-20:00
Friday: 09:00-20:00
Saturday: 09:00-20:00
Sunday: 10:00-18:00

Update Info

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Reviews
Worsttttt customer service ever...i use to go in there regular for yearssss and spend hundreds. Until i noticed they cant be bothered, they rush you, theres no assistance. They talk to you like rubbish. Considering theres a no refund policy they should assist you as much as possible to ensure your going home with the right products. But they dont care, just take your money and want you gone. I think i have to go back to basics and start using TZ again. It kills me to spend my money with people with no respect whatsoever. And also no knowledge on the products. They rushing even when theres hardly any customers. And i will spread the word about how they treat people. Sometimes they have a little boy at the till looks about 6 your better off asking him he has better customer service than the actual boss himself and im sure its his son.
The brothers in store are always polite and helpful. The shop is full! So many products to select from. My go to shop for my sons hair products, nicely priced also.
Great customer service since they put the Young boy on the tills. He is ever so polite and welcoming
Absolutely brilliant shop! I bought some hair extensions a couple of weeks ago and tried to dye them but some of the strands didn't take to the dye. I went back to explain what had happened and T offered some advice on how I could fix it. I tried, and unfortunately it didn't work. This wasn't the shop's fault, but I went back and asked if they could do anything to help. I spoke to T again and he gave me some brand new extensions which I now have in and they look great. I have always received impeccable customer service from the people working in the store. I have been in a number of times they have often given me free fake eyelashes and hand creams. The prices are more than reasonable and there is a huge selection of products. I would give more than 5 stars if I could!
Staff are rude as they were constantly following me around the shop and fiddling with the same wig packet pretending to look busy. There’s no point even asking them about the products because they lack knowledge in the products they are advertising.
Good store and 99.9% of the time you find everything you need. However, the service is shockingly abysmal. As soon as you walk in the door, you have someone following you around to see if you're going to steal. If theft is such a big concern, install cameras and less intrusive loss prevention measures, instead of deeming all your customers as potential thieves and making them feel uncomfortable. These people who you so freely class as thieves are the same ones keeping money in the till and the doors open.
This is a shop that I go to for my hair needs. However, during my most recent visit I felt very uncomfortable. There were too many people in the shop that is already tight. The workers were cooped up in that small shop without any masks. I understand that staff don't have to wear them but in such a small space, safety is paramount. They also need to limit the amount of customers in the shop at any one time if they are going to have their workers in the shop. The shop doesn't allow for successful social distancing. I wasn't happy.
Excellent shop with a fantastic choice of products they don't follow you around they just let you do your thing and freely shop. All staff are always ready to help you. Admittedly you do need to have your Witt's about you in regards to what you want as product advice is a little scarce, however the staff the shop is truly a brilliant place
I have personally been shopping at cosmetic's are us for many years. The customer service is fabulous and the prices are good value. Many wigs different shapes and sizes. T looks after me very well and iky.
This store has a lot of stock at a reasonable prices But when you look at their web page, for a store that is mainly aimed at black people then the pictures are not representive of this, they use white or lighter skinned woman which just goes to show what their standards of beauty are. I have just started locs on my hair and glad that a lot of people are now waking up to the beauty in our own natural hair and not feeling we have to rely on shops like this anymore !
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