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College Road Sub Post Office

  1. Birmingham
  2. Birmingham Post Offices

Reviews, get directions and contact details for College Road Sub Post Office

About

MAIN POST OFFICE, car tax, bureau de change, travel insurance, postage, Parcel Force, banking, international money, transfer, telephony, Indian visas

Address: 17 College Road Handsworth , Birmingham B20 2HU, XWM, GB
Phone: 0121 554 1553
State: XWM
City: Birmingham
Zip Code: B20 2HU

opening times

Monday: 08:30-17:30
Tuesday: 08:30-17:30
Wednesday: 08:30-17:30
Thursday: 08:30-17:30
Friday: 08:30-17:30
Saturday: 08:30-15:30

Update Info

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Reviews
Thought I’d “post” a review. I enjoy going into this particular Post Office as I always leave with a smile on my face. Excellent customer service, very professional and always friendly. Special thanks to Anita who always has time for a chat and a bit of good hearted banter. 10/10.
Please avoid this post office. I had a trauma with their service and will never come back. Poor service and both staff ladys behaviour is extremely rude. Asian woman not sure if shes black but shes on right till and shes working Today always working with her cellphone sticking on her ears talking to someone while assiting the customers, then she’ll raise her voice to customers if she can’t hear them. Why shes allowed to use her cellphone at work in first place? Then the other woman working with no compassion at all. Both with nasty attitude which is very risky to those who are vulnerable! I really can’t imagine that the owner is allowing this kind of behaviour. They are both very unprofessional. This is my nearest post office but will never use their service again. Really cant imagine that this post office still exists.
I hope this message finds you well. I wanted to express my sincere gratitude for your outstanding support and professionalism. Your hard work and dedication have greatly contributed to our team’s success. Thank you for always going above and beyond. Your efforts are truly appreciated. Best regards,
Best service we get from this post office always helpful if had to give more stars I will give 10 stars thank you for always helping and being polite Anita and kal
OMG.. went college road post once again had an issue with returns. I had a staff member named 'KAL' who helped me with my queries, she was absolutely outstanding with excellent customer service and such great smile. Definitely will go back if she is working
Best service from this post office always do my banking here always here to help us thank you Anita
I went to send a driving licence application and wanted it sent recorded delivery, the woman said £11.69, when I enquired about a lower price she said £7.35, I asked if there was a Lowe price she said there are many prices if she had to explain all of them it would take all day. My application weighed 0.082kg and came in the lower price category. I send packages quite often and know what the prices are. As you claim the post office sets the prices but the staff here quote the higest possible prices until you enquire and then are still charged a higher rate.
Would just like to say thank you to ladies in post office today was having difficulty with some forms I needed to send off today they talked me through what I needed to do even though they were really busy.Always there to help I wouldn’t go any where else Thank you
Both ladies working at this post office are extremely rude and seem to have ego issues or even mental health problems. Unfortunately, this is my local post office and over time I have seen them belittle customers with passive aggression, condescend to the elderly and pick fights with locals, and are more interested in this than proudly providing services that people's livelihoods depend on. After avoiding writing a review for so long, it is now with regret that I feel I have to inform the community about their behaviour as nothing seems to change. Please avoid especially if you are a vulnerable person as the discourse is toxic and unstable. Hopefully they can seek some professional help with their low self esteem before they do more damage to people's lives. If Royal Mail sees this, many of us in the locality are boycotting this post office due to your workers. I anticipate a passive aggressive response similar to those left on their other bad reviews.
I'm using this post office for quite some time and never had any problems or issues with the staff. The staff is very friendly and helpful, couple of times there were issues regarding the service I required but the staff resolved them promptly. As my local business I always support them and appreciate the service they provide. Even during the pandemic the staff at the post office trying their level best to help their customers, keep up the good work
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