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Coffee Traders

  1. Newcastle upon Tyne
  2. Newcastle Upon Tyne Coffee & Tea Shops

Reviews, get directions and contact details for Coffee Traders

Coffee Traders
Address: Queens Square Northumberland Place , Newcastle upon Tyne NE1 7DE, XTW, GB
State: XTW
City: Newcastle upon Tyne
Zip Code: NE1 7DE

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Reviews
Very nice coffee shop on a quiet road. Really good cakes and breakfast, good service and nice staff. It looks quite clean and the music as background is agreeable.Food: 5/5
Nice cozy place offering great coffee and decent comfort food. I always have their club sandwich, I love it so much. I’ve been coming here for years and have always enjoyed the simplicity of the place and it’s great it is just next to Northumberland street.Food: 4/5
An great place to relax while shopping, plenty of space and tables. A good selection of sandwiches and cakes on offer and a good selection of coffees. Also there are toilet facilities available for the patrons. There are also tables outside for those who wish to smoke.Food: 5/5
Visited with my Brother and friend. I suggested it as have been a few times and absolutely loved it. Unfortunately today was a lot different sadly. I don't know if the lady serving was stressed because it was busy or she was having a bad day. We ordered one hot chocolate, one cappuccino and one pop. 3 cakes. The lady was snappy and short with us. We got the hot chocolate, pop and the cakes. Which my friend took to our table and I stood waiting for my cappuccino. When one was put one the counter I assumed it was mine. The woman snapped sharply that it was someone else's and she only took pay for one hot drink and if I wanted another I would have to queue again. She pulled the cup away from me and left me feeling like I was trying to steal. I went to our table and added up everything and it did indeed come to the price that included a cappuccino. I went back after the counter to query. I asked her to check the receipts. She did with an 'Well I know I'm right attitude.' Her face fell when she proved wrong. I did recieve an grudging apology and I refund. My advice would be, be careful ask for a receipt and double check everything. I would go back but I would be more cautious.
Been coming here for the best part of 15 years but recently I've noticed it's gone down hill and doesn't seem to be improving. First change I noticed is that they always have GB News on which is a very clear message to their customers. Secondly, most of the staff talk to you like you've insulted them or you're a nuisance for coming in and ordering something maybe its just the people of colour who get treated like this?. Several times I've gone in at 5, baring in mind they close at 7 and they close half of the tables and serve your drink in a takeaway cup. Last three times I've been in the staff are packing up two hours before closing. Thought I would give it the benefit of the doubt one last time but when I went in today, the server was lovely red and black hair. We proceeded to sit down only to get literally shouted at by a lady with pale pink hair who said the area was closed off and shouted thank you whilst walking away, again way before closing time. There is a kind and humane way to talk to people but this lady clearly forgot that she works in customer service today. Management seriously need to reassess how they are running the place. Staff are always closing up early and it's not what it used to be. 15 years of coming here, but never going back.
A really lovely cafe with plenty of seating and multiple tv's for customers to watch whilst enjoying their food and drink. Good variety of food options and a great place for breakfast or lunch. The staff are really friendly, and the atmosphere of the place makes it one of my favourite cafes. 10/10.Food: 5/5
We spotted this great coffee shop on our first day in Newcastle and decided that it would be perfect for getting breakfast the next day. It is tucked away down a side street but has quite a long footprint-really what caught our eye as we passed was that it shared an entrance with a tanning centre. There is Aldo outdoor seating at the front. There was so much choice when we went in for breakfast with a great range of hot drinks, pastries and all manner of sweet treats plus a very comprehensive menu. We opted for scrambled eggs, mine on gluten free bread. It was delicious! I would have loved to try one of the cakes and pastries but was too full… There was a lovely vibe in the coffee shop-all the staff were friendly and helpful; nothing was too much trouble. The clientele varied across the age groups and included family groups, young people working on laptops and lone diners. By the time we left there was quite a queue at the counter as it is obviously very popular. Will definitely visit again when we are next in Newcastle. Vegetarian options: Plenty to choose from on an extensive menu Dietary restrictions: Gluten-free bread available plus other items
A member of staff asked me to leave, claiming I had just walked in and not ordered anything. I had actually ordered a meal earlier and spend a tenner, and the empty plates had just been taken away. I politely mentioned I had already ordered and that it must've been mistaken identity. However, the member of staff insisted they watch everyone who enters and was sure I had just walked in without ordering. I was talked down to in an extremely condescending manner like I was a child, essentially accused of theft by using the cafe and not paying - which was extremely embarassing as it was busy at the time. The staff member again in a disgustingly condescending and threatening tone said they would go and check if I did indeed come in without paying. I understand that often people come in and sit down without paying, and that staff will be vigilant as a result. If the staff member came back and apologised I would've just moved on. However, they never returned as they knew they'd made a mistake. They didn't have the guts to own up and apologise, hence the 1* review. It's such a shame as the food is nice and the coffee is okay.
A great coffee shop maybe a bit cold even inside but the coffee was great to get some work done.Service: 4/5
This place is a cute independent coffee place. I found the coffee very milky and not really strong enough with a distinct flavour. I asked for syrup in my coffee and paid a hefty price and they forgot to add it. I took it back to ask and they just pumped syrup in it instead of remaking it. I asked for it to be not too hot but it was scolding unfortunately. I did have a slice of cake too which was nothing special. I did like the atmosphere but the coffee not being made quite right is not the best when it's a coffee shop !
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