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City Cabs Association

  1. Leeds
  2. Leeds Taxi & Minicabs

Reviews, get directions and contact details for City Cabs Association

Address: 5 Manor Court Manor Road , Leeds LS11 9AH, XWY, GB
Phone: 0113 246 9999
State: XWY
City: Leeds
Zip Code: LS11 9AH

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Reviews
I have been using City Cabs since they have been taken over by the new owners for my son’s transport to & from school. My son has additional needs and City Cabs have been more than accommodating. They are always on time and polite. The drivers always make a special effort to speak to my son & make him feel comfortable during his journey. I have numerous conversations with the owner who is approachable and friendly. He ensures we are happy with the service provided. Unlike other taxi firms, no surge is added during peak times and the wheelchair accessible vehicles are always clean.
I travelled to Leeds with my boyfriend for the weekend and we used City Cabs to get around whilst we were there. Fantastic service every trip, always on time and friendly drivers. Also, they were much cheaper than Uber. Would highly recommend!
I am an elderly woman and the service that I received was absolutely fantastic. The driver was very helpful and friendly. If you are in Leeds I would very much recommended this Taxi company.
I called City Cabs for a taxi after my previous company left me in the lurch. City Cabs arranged a wheelchair taxi which arrived within 10 minutes. The driver was super helpful and kind. He went above and beyond for me. I will definitely be using them again.
I have used City Cabs a few times now for their wheelchair access and they have been fantastic every time. Very helpful in getting mu mam in and out, reasonably priced fares. I will definitely continue to use the. Thanks City cabs
A woman approached me in the city centre panicked because she had a test somewhere and was running late, she had no internet, I showed her it was a ten minute walk but she was nervous because she didn’t know the route. She asked if I could ring her a taxi. I rang city cabs, the receptionist was very friendly, I’ll give you that. I told her where I asked for it to pick her up and she went there. I then went on my way to work. My phone is on do not disturb on mornings until I get to my office. I got to work and had this delightful message from the taxi driver “If you ring for a taxi then you you should be patient enough to wait for it now you’re not answering your phone taxi pulled up as you jumped in the other one sad woman “ 1 you never know someone’s situation, if I were rushing to personal emergency imagine what it would be like to receive that kind of message? 2 to react so strongly is quite shocking, shows a poor management of frustration and anger, not really someone suitable for a public facing role. 3 ironic to mention patience when he reacts to strongly 4 I would recommend reflective practice for this man Finally, as I do firmly believe that we can never know someone’s situation and what they may be going through and only we have responsibility in how we react and not what happens to us day to day, I hope whoever this driver was seeks the help he may need to find peace and joy in his life so that he can also be calmer in the face of adversity.
I contacted City Cabs on Saturday and asked them if I could prebook a wheelchair accessible taxi, the man I spoke to told me that they can not prebook wheelchair taxis but if I contact them 1 hour before I require the taxi they should be able to book one in for my required time. On the following day Sunday I contacted City Cabs again 1 hour before I required the wheelchair accessible taxi and I spoke to the same man as on Saturday. I told him that I required the taxi to pick my father, his carer and myself up from his care home and take him to the destination. The man on the phone confirmed that this was all booked in for 2.15pm. I told the man that my dad has advanced dementia. At 2.20pm me, my father and his care were waiting in the care home carpark I rang City Cabs just to double check that the taxi was on the way. I spoke to the same man again who told me that my taxi had not been dispatched and that the driver had not accepted the job yet and that he had no idea how long we would be waiting for the taxi which I had booked. I asked why no one had informed me about this and told him I was stood in a carpark with my 86 year old father waiting for a taxi what was never going to arrive. The man on the phone was unapologetic so I ended the call and had to make other arrangements to take my dad out who was very distressed from waiting around in a car park. AVOID city cabs at all costs please!
We got a taxi from the stand outside the Merchant pub last night in leeds city to street lane roundhay. The price on the clock was £9.40. I checked my account this morning and the robbing driver had charged me £16.80!!! Just DO NOT use. If you do, check the fare before you get in. This is absolutely disgusting and is theft.
If I could give no stars, I would. How do you fail a simple job and leave a vulnerable elderly in danger? By turning up early the very least of problems, by not simply following a very basic address, by leaving a vunrelable elderly in the middle of nowhere and charging for that unbelievable mess. Shame on you City Cabs Leeds for not doing your job and risking someone’s safety. How hard is it to follow a very simple postcode address of an official building?
Two Dublin guys landed in Leeds missed our train. We were travelling to Liverpool. We pulled in a driver who was kind enough to stop. After negotiation a price he was kind enough to drop us to Liverpool at a very reasonable price. The cab number was 180 the driver was very kind and polite and we enjoyed our journey. He got us there safely and with plenty of time to enjoy before the game it's 5 stars from us. I did not get the driver name but he was a lovely man and we enjoyed our chat. Thank you and God bless
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