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Church Road Post Office

  1. Mitcham
  2. Mitcham Post Office

Reviews, get directions and contact details for Church Road Post Office

Address: 57 Church Rd, Mitcham CR4 3BF, UK
State: Greater London
City: Mitcham
Zip Code: CR4 3BF

opening times

Monday: 9:00 AM – 1:00 PM, 2:00 – 5:30 PM
Tuesday: 9:00 AM – 1:00 PM, 2:00 – 5:30 PM
Wednesday: 9:00 AM – 1:00 PM
Thursday: 9:00 AM – 1:00 PM, 2:00 – 5:30 PM
Friday: 9:00 AM – 1:00 PM, 2:00 – 5:30 PM
Saturday: 9:00 AM – 12:30 PM
Sunday: 9:00 AM – 3:00 PM

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Reviews
The people who give 5 stars maybe are the relatives of the staff. Is imposible to give more than 1 star, normally must be 0 star but is not available. Rude staff and uneducated. They don't want to see customers, every time I have the feeling i disturbed them from laziness. They do everything they can to motivate to never return. Extremely unprofessional and I don't understand why that people are still working there, this company can't find better saff or are all the same?
The lady and the man that work behind the counter are extremely rude and give the impression that they don't want to be working there at all. I'm always polite and friendly and I just get a miserable response if any back. 'Give me the parcel' is not acceptable and so rude. Customer service is non exsistant!
If I could give 0 stars I would because the old man and the woman behind the post office are two of the rudest people I have ever come across, they have zero manners, zero customer service skills and are very lucky they are behind toughened glass because I think they would have been confronted by now, who do they think they are???
This post office needs an experienced person. The lady in the counter doesn't know how to prioritise customers. There was a queue of line because she was serving a customer who was filling form and had to repeat it again. Then her bank card got declined and had to do bank transfer in her personal account to pay in PO. Instead of telling the customer when you are ready i can then serve, she tells the customer to do the bank transfer now otherwise the whole transaction will be lost. People on the queue were all annoyed obviously cause we were all waiting for 15 mins to finish her form and then do her personal bank transfer to pay PO. Some left the queue after 20 mins cause they had to pick up their kids from school and some had work but this is absolute waste of time. The post office lady didn't even apologise to anyone and that was the worst part. Honestly this is not the only time. 0 on customer service.
The old gentleman is so rude barking orders without a please or thank you! When I challenged him to say please he said he did I need to get checked at the doctors! Confrontational, without manners and clearly lacking in any customer service protocol!
Worst post office the staff is very bad rude, dnt know to talk with customer… no customer service at all. I feel as if I went in Indian government office.
NEVER OPEN ON TIME Lady always on the phone and gives you dirty looks and man very rude, just points to the bag don't say a word, never a smile on the faces very sour not very welcoming! Seen sloths move faster. They need to go on a customer service course
impolite..extremely rude! Old guy and also old woman same attitude same rude never kindness be careful! Better not go. I hope you helpful.
Behind the counter in the post office , 2 old people stood ,1 woman and one man need some training
Do not ever go to this post office!!!! Extremely rude staff! That I could kind of cope with...but the man will overcharge you pretending not to understand your request and your accent! Avoid at all costs or you will basically lose your hard earned money...
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