Choice Vehicle Rentals

Obviously a 5 star, yawn! Ask me a difficult one: Been using them from the beginning. Reliable, trustworthy and fair.

Cheap and simple, but a VERY long avait to get the vehicle when they open. We had to wait 1hr15mins, so if you have a right schedule, it isn't an ideal supplier. The staff is lovely, they were just too busy.

Absolutely fantastic company. The customer service is unbeatable. All lovely people and the whole process was so seamless.

End to end, helpful, friendly yet professional. All interactions with staff exceptional, from first enquiry by phone to reception desk and even the collection and return of van. I've hired a lot of vehicles over the past 30 years and I can happily say - Choice deserve their name.

I have rented a van twice from Choice vehicle, never been disappointed. staff members are friendly and helpful.

Best experience I’ve had renting a vehicle, really great, helpful staff who allowed me to drop the car later at no additional charge! Cars have already had a bit of wear so no worrying about charges for a scratch you didn’t cause. Would recommend over big names any day.

Useless. Booked a van to pick up at 8.30, filled paperwork out the day before, its now 9.30 and we are still waiting outside! We've now been let in, and they don't have the van I hired. Honestly this place is trash And FYI to the response, no it wasn't done at 9.15, at 9.30 I was on the phone and they were still waiting to go in! Brand new van with a side panel battered as well. Why say 8.30 pick up time and it isnt? Try having more than two people working if you cant cope

Did online booking and document check for speedy collection. Had to wait outside for 50 minutes before entering office. Had to wait 15 minutes after signing off documents. Almost 1 hour of hire period list before I got they keys. Cheap enough, but understaffed.

Strongly advise not using this company. Disappointed doesn’t cut it with my experience of hiring a Luton van for two days. My card was charged wrongly twice without my consent. When I called up to explain I didn’t have enough money in that account and ask for money back, I was only confronted by the rudest staff I’ve dealt with, with no apology or solution offered whatsoever. They clearly do not value their customers one bit. I hire vans often and I will go out of my way to never use them again.

Great choice of vehicles at customer friendly prices and in a convenient location. We've rented from other Choice branches before so had no hesitation in using the Eastbourne branch. The van was clean and well kept. Only given 4 stars as whilst the prebooking process on the phone was easy, it took nearly an hour to wait in the queue to pick the vehicle up which cut into the day and made our pick up schedule very tight. This process needs speeding up for sure however the staff were friendly, courteous and professional.

Directions to Choice Vehicle Rentals with public transportation

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