Carphone Warehouse

The politeness and professionalism of the staff. Michael, Charlie Luke are so easy to talk to and nothing is too much trouble irrespective of your problem i.e what to buy the best deals etc
5 7 years ago (16-04-2018)

My partner went to Carphone warehouse Netherfield yesterday to take back my lead from my S8+ phone Charger to phone The cable had come away at the phone end I bought the phone in November 2017 She was told the cable was not under guarantee so I couldn’t charge my phone She told them I was thinking of up grading my phone and am a cash buyer Low and behold he gave her a cable Not impressed
1 7 years ago (03-03-2018)

My first time using car phone warehouse and my experience was very good, this was mainly down to the service I received from Luke. He was very helpful and polite. Definitely a credit to the company!
5 7 years ago (30-08-2017)

Went in to see if I could get a refund for my Zagg screen protector for my 2 day old Galaxy S8 but was lied to when an employee said that I had get it exchanged or refunded at the Carphone Warehouse where I brought it from however I checked on the official website to find out that I could turn up to any Carphone Warehouse store and request a replacement. A other employee managed to find me a replacement that I could exchange for but it wasn't in stock and they didn't know when it would be back in stock, so I asked for a refund because it would make the Zagg screen protector go past the 28 day return policy and was still refused to get a refund. Walked out of the store and complained to Carphone Warehouse Customer services which resolved the issue quickly.
2 8 years ago (03-06-2017)

Friendly and efficient service, got exactly what I wanted and at a great price too. Aftercare service was great also, well definetly use them again.
5 8 years ago (27-01-2017)