Pets at Home Netherfield

Always used this branch for the grooming parlour for “full groom” on my dog, happy with the end result but recently - last few months I can never seem to book my dog in, even tried just having a trim & brush but seem to still be faced with “No, fully booked! If you’d have called this morning, we did have some availability!” That’s all the replies I seem to get now. Started looking elsewhere now which seem to be quite a bit cheaper so I’ll look into their reviews if Pets at home can’t seem to get their act together. They aren’t the cheapest by far, but either employ extra staff, or manage your parlour better! Your losing valuable customers!
2 7 years ago (09-03-2018)

I'm sorry to say but I will never visit this pet grooming salon again. The staff are not adequately trained. My dog looked like someone had cut her hair with a blunt knife. Her face was all patchy. I've been taking my dog there since she was a puppy but good bye Groom Room! The groomer (I think her name is Kai, has no affection to dogs. Horrible service and attitude.
1 7 years ago (04-04-2018)

Massive pet store in the Victoria Park Retail Park. Tends to stock all the major brands of well known dog and cat food plus it has a good selection of food and accessories for minority pets such as rabbits, birds, tropical fish and reptiles. My only complaint is its quite expensive. Staff generally are good and helpful but often a bit thin on the ground. Within the store is a vets (managed separately) which is open 7 days and a dog grooming parlour.
3 7 years ago (28-11-2017)

They have a very big problem with white spot disease on the fish and have done for a while. Be very careful if you intend to purchase fish from here. The water between tanks is shared so even if the tank you want fish from looks ok I would check all surrounding tanks for the disease. I would highly recommend buying your fish from Timmermans garden centre roughly 15 minutes away.
2 7 years ago (08-01-2018)

Staff encourage you to spend more money to get next delivery. After spending a fair bit of money and paying for the items still don't get next delivery. Find they don't care your animal and only care about your cash.
2 7 years ago (09-09-2017)