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Cardonald Medical Centre

  1. Glasgow
  2. Glasgow Doctors

Reviews, get directions and contact details for Cardonald Medical Centre

"Cardonald Medical Centre is a centre with 3 separate GP surgeries. Contact numbers for each surgery can be found on NHS inform"
Address: 1831 Paisley Road West , Glasgow G52 3SS, GLG, GB
Phone: 0141 892 2548
State: GLG
City: Glasgow
Zip Code: G52 3SS

opening times

Monday: 09:00-17:00
Tuesday: 09:00-17:00
Wednesday: 09:00-17:00
Thursday: 09:00-17:00
Friday: 09:00-17:00

Update Info

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Reviews
Visited this surgery yesterday to pick up a prescription for my elderly mother. Lovely girl at reception went out of her way to help me and was extremely pleasant. Thank you.
An exceptional doctors surgery. I have found any of the doctors I have been given an appointment with to be thorough, caring and understanding, the way all doctors surgeries should be. The practice nurse and reception staff should also take a bow! My partner is a qualified doctor and knows too well how difficult and strained the job can get for everyone - and she was very impressed when I shared my experience with her. You are an absolute credit to the NHS guys.....keep up the amazing work.
Absolutely horrendous service. Like others, I waited over an hour to speak to someone. I was finally first in line and then I was put on hold for a further 30 minutes. I had to hang up after an hour due to work commitments. I’m going to change doctors as this practice is an unmitigated shambles.
Absolutely horrendous service, the reception staff don’t answer the phones - even when you get through the highly frustrating recorded messages and finally get to number one in the queue it takes them half an hour to answer. The lazy reception staff see patients approaching the desk….. yet still sit on their backsides chatting to each other and ignore you, only after a couple of presses of the bell do they finally respond. On a weekly basis constantly getting text messages stating that due to staff shortages they will only have emergency appointments, and the stupid answer messages state they only take doctors appointments between 8.30 - 10 am!!!! I spent an entire week try to get an appointment calling several times a day at different times only to be 17 in the queue and get to number one and they hang up after 45 minutes. I have spoken to various neighbours and family and they say that their doctors surgery answered phones instantly and could get appointments very quickly - so what’s going on with this surgery. I finally got a doctors appointment which was in 2 weeks time………. Only to wait a fortnight and get a text message saying that the doctor was unfortunately not available and to make another appointment - this is beyond ridiculous. My advice is sack your reception / admin team, get rid of the frustrating answer service and employ people who will actually answer the phone when it rings and attend to patients rather than sitting chatting and ignoring patients - sort the mess out or me and my family are going to another more professional surgery
This is a fantastic surgery, I have recently joined and have been so delighted by the caring manner from all the staff I've been in contact with - both over the phone and in person. The Receptionists, Doctors and the Nurses have all been excellent and it I would like to say thank you very much to them all. I moved from Battlefield surgery where I have been used to such poor service that I had come to expect rudeness and incompetence as a standard from a GP's surgery. I am glad to say that is not the case and there is a wonderful service being provided in Glasgow. For anyone in the area considering a new practice, this is the place. Thank you again, Kim
This review is for Doctor June Campbell. Amazing GP that helped me so many times. A real role model of the NHS. Anyone whose getting an appointment with, call yourself Lucky. Thank you
Recently called the practice to arrange appt with GP. This was to be a telephone triage. The GP didn’t call so I called back to be told that I was to go to pharmacist and see if he could give me something. I advised I had to speak with a GP but was told it was too late to put it bakhrough to the doctor. After another night in pain, I finally spoke with the GP who arranged for an antibiotic. She advised that it would be in the chemist for collection later that afternoon. When I attended the chemist at 6pm that night, the prescription wasn’t there and so I didn’t get it till 1PM the following day. The GP herself was lovely as was the receptionist. I just think there was a lack in communication. In addition, I was on hold for 50 minutes while trying to make the appointment in the 1st place. I tried to go online but I could not find an email address etc to try and contact them to advise I needed an appointment. I realise they’re busy, I work on the NHS too but 50 minutes is a long time to wait when you don’t even get an appointment at the end of it.
Terrible practice. Hard to get an appointment, when you do, doctor couldn't care less. Ignores majority of symptoms, doesn't actually investigate any concerns just stays on-script. Good luck getting any test results back.
Receptionist is negligent, playing god with peoples lives, thinks she’s a doctor when she’s just a jumped up admin worker.
Always very pleasant from the receptionists, nurses and Dr Datta ,Dr Fisken ,Dr McGill Dr Whitehead and others, just like most surgeries nowadays appointments sometimes difficult to get, but if an emergency they will try to see you
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