Captains Club Hotel & Spa

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Story

The Captain's Club Hotel is a luxury 4 star hotel situated on the banks of the River Stour, Christchurch, Dorset.The hotel has 29 bedrooms, bar, lounge, award winning restaurant and spa.

Address: Wick Ferry, Wick Ln, Christchurch BH23 1HU, UK

Phone: 01202 475111

Website

moc.letohbulcsniatpac@snoitavreser

State: Dorset

City: Christchurch

Zip Code: BH23 1HU

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

This is the 3rd time we have stayed at this hotel. The hotel is only a 5 minute walk from the centre of Christchurch and is right by the river where there is a ferry that crosses.Cannot think of anything negative to comment on. The staff are so helpful and friendly. I noticed that the hotel is used by a lot of local people always a good signfor morning coffee when out walking their dog.nThe breakfast, well there is so much choice I had scrambled egg and smoked salmon it was so good! The rooms are clean everything is provided including a full kitchen is the suites. All at reasonable prices. Will certainly book again next year.nThank you Captains Club for another great stay.

I ve been here for a girlie lunch, which was great, so took my husband for Sunday lunch. Service and starters were great, but the roast beef main course was very disappointing!!! Come on kitchen, learn how to roast a potato and parsnip!!! They were either frozen or cooked the day before as they had a horrible twang to them!!! The main stay of a Sunday lunch is a roast potato, and these were awful!!! My husband now won't come back!!! No excuses!!!!

First visit to this location, we had a lovely afternoon tea. Great location with a view of river. Staff were fabulous and very friendly.  Only slight gripe was there was no soya alternative for my coffee,only oat milk which makes coffee taste like poridge in my opinion and at £25 a head thought there should be a few dairy alternatives.  However it was a lovely afternoon tea and I would definitely recommend.

The Captains Club, simply Superb. It was a very special time for our family, we were looked after so well. Our room had a wonderful view, very spacious and contemporary.We were part of a large family group and the restaurants were able to accommodate us at short notice on several occasions...food is great. I'd like to mention Amy  events manager , Katie and Harry for all their help, both professional and very friendly. Five stars are simply not enough....A big thank you to all the team and we will be back.

Visited for afternoon tea on 1/9/24.nnLocation was nice and the restaurant is well decorated.nnThe service was friendly but were really slow and we had to ask for our tea to be brought to us as they forgot to bring it! Other tables that arrived after us had their tea straight away. We were halfway through our food before we had to ask for the tea again.nnThe scones were raw and we had to send them back, the waiter confirmed that we had indeed been served raw scones. We were then provided with replacement scones… which were also raw.nnThe other parts of the tea were ok, sandwiches were plain and the cakes were very basic. Not what I was expecting for a well rated hotel.nnParking charges were misleading. The parking notices says that hotel guest get free parking. No where does it say that hotel-restaurant guests are not included in this and have to pay for parking. Really misleading as you still have to put in your registration into the tablet which then says ‘permit issued’. You need to re-write the sign to specify if restaurant guests are considered as hotel guests or not.

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