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Reviews, get directions and contact details for Blanco's Hotel & Restaurant

Blanco's Hotel & Restaurant

About

Cool Contemporary Style and a Friendly Traditional Atmosphere

Story

Blanco's Hotel offers spacious and inviting surroundings, designed to offer guests the best in hotel accommodation. All 65 rooms are beautifully appointed, tastefully decorated in muted, relaxing colours and heavenly beds are adorned with crisp, fresh, white bed linen. Generous bathrooms with fluffy towels all combine to create a real feeling of a luxurious home from home.

Each of the five deluxe room suites have been individually designed to make you feel pampered and cosseted. So put your feet up, relax and unwind in your private room. Blanco's Hotel provides an environment of ultimate accommodation luxury and elegance with the appeal of a hotel in a central location.

Whether your looking for comfortable accommodation for the night or a sophisticated venue for a meal or wedding function Blanco's Hotel and Restaurant, is Port Talbot's smartest place to eat, drink, relax and stay

Address: Green Park, Port Talbot SA12 6NT, UK
Phone: 01639 864500
ku.oc.letohsocnalb@ofni
State: Neath Port Talbot
City: Port Talbot
Zip Code: SA12 6NT


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Reviews
24 bar, large restaurant with really great food came out extremely hot. Waitresses were spot on. And rooms are very clean, could do with a bit of a update. But the beds are very comfy. Had a great time stayed for 2 days would definitely go back.
I’m terribly late in posting this, but it’s necessary to share my experience just the same! I had the honour of taking a pilgrimage of sorts to my Mums birthplace- Port Talbot, in May 2024. I stayed at Blanco’s for 5 days & IT WAS FANTASTIC !! Initially I only booked it because it was a five minute walk from where the coach dropped me off,, so it was convenient,,, but I was very pleasantly surprised! My room was lovely - clean & nice and quiet. I thought given how busy this place appeared to always be that my sleep would be interrupted - but it never was! Blanks can really do it all - host Wedding receptions and cater to those travelling who just need peace and quiet !! The buffet breakfast each morning was over the top - it was sooooo much food & it was delicious! Then there’s the staff - they were lovely, polite, professional & gracious. Lastly - I fell in love with the tea in my room,,, Welsh Brew,,, so much so that when I returned to Canada I ordered some & now drink it!
I decided to visit Port Talbot with a friend for the afternoon . We came across Blanco’s and thoroughly enjoyed our meal ..We both chose the fish on the menu .. The Place was exceptional with chips , new potatoes, peas and carrots .. I had a double vodka and my friend had a medium glass of wine .. Once finished we retired into the lounge area and had another vodka and a glass of wine .. The atmosphere was lovely.. If I ever revisit Port Talbot I’ll definitely have lunch in Blanco’ again..
My wife and I had our wedding at Blancos port Talbort, and what a day it was.nWe would like to Thank first and foremost Jo our wedding coordinator, she was an absolute diamond, and a credit to Blancos Hotel and restaurant, from the moment we booked our wedding back in 2024 to the actual day she was spot on, any questions my wife and myself had was very quickly answered, she also made the our wedding day so relaxing and helped with the nerves, The wedding decorations we had supplied where all put out brilliantly, it was a magical experience walking into that room.nnTo the other staff we had the pleasure of dealing with for the two nights we where there,nYou are also a credit to Blancos Hotel and restaurant,nYou had so much patients and so much time for each and every person that was part of our big day, so for that from us all Thank you,nnWe would highly recommend Blancos hotel and restaurant to anyone looking to book their big day, or for any other occasion, they are spot on.nI would like to add also, the food was absolutely fantastic too, to the point we went over the next day for a sit down meal.nnA absolute brillliant experience we had here and the staff should give them selves a massive round of applause.nAMAZINGnnThank you so much for making our day so special
I've been trying to get a response to my complaint for over a year. I was promised it being escalated but ever since then I have been ignored:nnWe were highly disappointed and upset by the service received at your hotel for the reasons set out below, and are seeking a full refund.nnWe arrived at 16:30, 1.5 hours after the 15:00 check in time. We were told that the room was not ready, which was highly frustrating after a day of travelling and desire to relax in our room. We were told that it would be 10 minutes at most and that we would be told when it was ready. After not hearing by 16:47, I asked at the desk. I was told the room was now ready. This was further unacceptable as we were told that somebody would tell us once it was ready but we were forgotten about. This created an extremely anxiety inducing situation whereby I was forced to go to the desk and chase up the matter which had already been actioned and for which I had been told that somebody would notify us. This made me feel anxious, silly, and uncomfortable. Not the start to be expected from a hotel stay. The check in experience is supposed to be crucial for guests and it fell very short. Our card didn’t work either and I had to go and get this resolved too, further adding to the highly frustrating experience.nnIn the room, the duvet cover was multiple sizes too big for the duvet. This made the bedding uncomfy and awkward. I asked about this and was told this is common practice at Blanco’s apparently, with whatever combinations of duvet and bedding being used even if they don’t match.nnThe spare duvet in the room’s cupboard was not properly folded and was stuffed messily - pointing towards a rush job of turning the room over. This made us question the cleanliness and caused further upset.nnIn addition, there was a dead wasp in the windowsill area. Clearly, the room had not been properly cleaned, and this was highly disappointing and fell short of basic expectations. This was our first visit to the hotel and area, and we had looked forward to an enjoyable experience. It is unfortunate that these issues arose and prevented this.nnThere was black seal in the bathroom that was old and not cleaned. Again, unacceptable.nnThe bathroom extractor fan was not functioning correctly. It was very noisy and kept thudding, as it was seemingly hitting something whilst rotating. Everything should be in fully working order, as a basic expectation.nnI hope you can take some time to reflect upon the points raised here, and put in place measures to prevent recurrences of such issues raised here.
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