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Bilston Health Centre

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Reviews, get directions and contact details for Bilston Health Centre

Address: Proud's Ln, Bilston WV14 6PW, UK
Phone: 0845 602 4928
State: West Midlands
City: Bilston
Zip Code: WV14 6PW

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Reviews
I now understand why the NHS has no money when it's communication is so badly organised, they obviously waste a lot of hard earned tax money. I went for an appointment that was arrange last minute but they sent no letter problem one, then when I arrived they have not worked out where speech and language should sign in so I'm sent back and forth as the staff don't seem to have a clue either. Then when they are challenged by other staff they speak to me like I was the problem. How rude I think this staff need some communication training and if you can't work out where a person should be then don't run that as a service you provide.
Very nice staff and doctors good ,nurse is very helpful and cheerfull
Went for blood test with no form from my gps, text message told me I didn’t need to take one. Please collect a form from your gp or make sure they’ve uploaded your details. The nurses called the surgery and got it sorted so I didn’t have to go back. Excellent service.
Requested a call from the doctor, got a pharmacy worker relayed it all an was told the receptionist would call me back within minutes to arrange an appointment, 5 days on an no call at all. Mental health is my issue!! So let down and disappointed yet again! Terrible reception!!!
Terrible surgery. The doctor changed my sons medication without contacting me and without good reason causing more issues when the medication he was already recieving was helping. Now we are back to square one!! The receptionist is also incredibly rude and needs to sort her attitude out. I'll be changing surgeries once I've had an explanation for this abysmal behaviour
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