Beaverbrooks

My Husband and I been looking around in the jewellery shop in High Cross today 23rd November 22 for wedding gift and had no joy .final stop was in Beaverbrooks . They were very busy at the when we walked in. Nice gentleman walked 2ward us and apologized couple of times as there were not enough staff . Which was nice he acknowledged customers . Nice lady came and served us with smile Start to end . She was very helpful and very knowledgeable. We ended buying gift. Shame didn't get both names . Finally when she went to finish transection and there was technical problems both staff came again and apologised for waiting and offered us coffee. That what I call service. We will be shopping again there ... well done . Loved your service and your products . Excellent selection

So helpful and I love my Omega 300 Seamaster

Having a few problems with the wife's watch ,but the staff are more than helpful trying to sort the problem out ,clean and smart staff ,always willing to help .

Fantastic Service Shop was lovely and clean and they are operating a system whereby you are invited in, sat down and a team member looks after your needs. Really love this way of dealing with customers, makes you feel special. Was very fortunate to be served by Dominic who was just amazing. Dominic was very knowledgeable about all products, I was looking for a watch for my partner. Dominic asked appropriate questions, fully explained each watch that I wanted to look at and was patient, hospitable, professional and genuine. Ended up buying a watch which suits my partner perfectly. Was so pleased, I also went back and bought a watch for myself too - again from Dominic. I did notice that the quality of the diamonds on sale were excellent but none shone as brightly as Dominic - Mr Star Quality. I hope that his employers recognise his talents. Brilliant experience. Thank you Dominic.

Visited today to Leicester branch. Really poor service by Asian girl. I don’t really wanna give 1 star but that one star for a young man who has curtsy to offer a seat. Sorry for Store Manager and Company, staff like her making them look bad.

Lovely customer service and extremely friendly, provided amazing service. A big thank you to Jackie, Nasrin and also another lovely lady who’s name unfortunately can’t remember. All happy smiles!!! : Definitely recommend to friends and family and anyone else who is looking for a gift or any sort of purchase.

Have had to go in a few times recently as the watch battery kept running out. Whilst this is okay the lady pregnant one showed no empathy at all and was a little rude to be honest. Watch came back faster than anticipated though luckily. Average

Regular customer here, its so good i cant stay away lol

Excellent service. Layla and Jacqui were very helpful and informative in the store. Phil was on hand to run through the buying and delivery process. Worth going in for the personal touch. Ended up getting a good and fair deal.

Excellent service. Well done.

Directions to Beaverbrooks with public transportation

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