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Reviews, get directions and contact details for B&Q

B&Q
Address: Holmer Rd, Hereford HR4 9SH, UK
Phone: 01432 277630
State: Herefordshire
City: Hereford
Zip Code: HR4 9SH

opening times

Monday: 7:00 AM – 9:00 PM
Tuesday: 7:00 AM – 9:00 PM
Wednesday: 7:00 AM – 9:00 PM
Thursday: 7:00 AM – 9:00 PM
Friday: 7:00 AM – 9:00 PM
Saturday: 7:00 AM – 8:00 PM
Sunday: 10:00 AM – 4:00 PM


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Reviews
Heaven for DIY enthusiasts I'm not one!, you can find so much for the home and garden. Open to both the public and trade, huge range of stuff. Very clean store, helpful staff and large car park. Prices are reasonable.
This place could be run better. It had good stock and products. But lots of small irritating things made recent trip a pain. I did click and collect, but it would have been better not to. There was a big queue at collections and they were slow to address this. They gave me my large items on a trolley which had one stuck wheel so was impossible to manoeuvre. I tried to buy something that was in the sale and the self service but it came up full price. They were very slow to help. In the end, I didn't bother buying it. The redeeming feature of my whole trip was the incredibly lovely member of the public in a yellow t shirt in the carpark who was me struggling with my trolley and crossed the car park to help me, helped me lift my items into the car and returned my trolley - he really cheered me up after irritating issues in b and q. He was the highlight! Use Screwfix or Toolstation if you want efficient service.
Where others maybe wouldn't try Sarah pulled out all the stops to help us with our purchase of flooring planks. They were an end of line item and on the face of it there was only a single pack on the shop floor. Following investigation Sarah managed to locate some more on a pallet at the back of the store and not even knowing whether we would return the next day had them stacked on a trolley ready for us for when the store opened. Accordingly when we arrived at opening time we were able to be in and out of the store within five minutes all paid up. If everyone in a customer service environment was like Sarah the business of shopping would be a far more pleasurable experience - thank you so much !
I called customer services because of a damaged kitchen unit door. They were completely useless and quite rude. Martin and Harry were gold star in Hereford B&Q. They sorted the problem and made me feel a very special customer. Thank you
I had problems with a tin of paint & Mitch at Hereford B&Q went out of his way to help me. Thank you very much Mitch for your time & help. It was much appreciated.nMargaret
Comment on this business

Directions to B&Q with public transportation


Leisure Centre 130 meters
492
498
D
Leisure Centre 160 meters
492
498
B
Holmer Primary School 280 meters
492
498
B
Holmer Primary School 360 meters
492
498
D
Cleeve Orchard 470 meters
477
502
802

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