Apple Union Square

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Address: 27/28 Ground Level Mall, Union Square, Aberdeen AB11 5PN, UK

Phone: 01224 287900

Website

State: Aberdeen City

City: Aberdeen

Zip Code: AB11 5PN

opening times

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 7:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews

My friend is extremely frustrated with her iPad. In less than three weeks, she had to replace it three times due to a charging issue, and each time, the same problem occurred—it wouldn’t charge. After visiting the Genius Bar, she was finally told it was a software issue. Seriously? How does an iPad not charging turn into a software problem? Why wasn’t this addressed sooner? She went through three devices only to hear this now.nnOn top of that, the products they sell are of cheap quality, and clearly, quality control is lacking. Customer service has been unhelpful throughout this ordeal. I can no longer recommend these products or the Apple Store.

Exactly what you would expect from an Apple Store. Friendly and polite staff, classy and minimalist interior, and an array of virtually every apple product circulating in the market. However, there are no prices on any of the products, and this was quite an inconvenience for me when browsing through items. I don't wanna have to consult a staff on every item.

Huge thank you to Gregor for all his help with purchasing my iPhone today, and for all his patience and time he took to explain the phone and the buying process. A huge thanks to everyone else too that helped me, I think I spoke to half of the staff team and everyone was very genuine and nice! I also really felt my best interests were the priority and i felt very cared for. Thanks again guys!

On a recent visit to Aberdeen, I went in to the Apple Store to try have my old iPad fixed. Lee at the Genius Bar couldn’t save it, although he helped so much with his knowledge & understanding of a few products I was interested in finding out more about. My experience purchasing 2 new iPads went very smoothly & this was down to the care & expertise from a sales lady & a trainee. I visited the store again 2 days later & received assistance in setting up one of the new iPads as I wasn’t sure how to set it up without connecting it to my iPhone. The gentleman was very knowledgeable on all the parts I needed help with. I then went on to get advice from another sales girl, Muskan, who was very helpful & polite, thus making my overall impression of this store totally fantastic! I felt looked after by every member of staff I came into contact with, well done Apple at Aberdeen!! I will be back!!

Went in with a snapped charger stuck in my iPad.   Expressed its poor that they don’t repair charging ports as easily get snapped in them or damaged .  As happened was a manager who was helpful.  Didn’t need to but got a tech to try remove it.   Massive thank you as removed it saving me getting a new iPad.  Definitely recommend

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Apple Union Square

Reviews, get directions and contact details for Apple Union Square

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