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Westminster City Council

  1. London
  2. London Government & Public Services

Reviews, get directions and contact details for Westminster City Council

Westminster City Council
Address: Westminster City Hall Victoria Street , London SW1E 6SA, XGL, GB
Phone: 020 7641 6000
State: XGL
City: London
Zip Code: SW1E 6SA

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Reviews
How does Westminster City Council allow retail outlets such as CandyLogo, situated on Oxford Street, trade to children? However, not one of their hundreds of items are not labelled with pricing. The lady in front of me was going to be charged £4 for a packet of crisps for her child. She refused and left the shop. I was charged £6.99 for a PEZ sweet for my grandchild !!! It is an absolute rip-off, and their practices shouldn't be allowed
First off you’d be forgiven for confusing this new City Hall frontage with two other buildings with similar glass revolve entry doors and grey n White corporate ambience. This is therefore the third of its kind on Victoria Street heading west to east from Victoria Rail/ tube station. Once inside it’s all turn stiles and secure conscious reception staff who need to thaw out ! I ‘melted’ down for them when they simply ignored the obvious solution of using a telephone to check the departments we were visiting, and our appointments when one of their terminals was down. You do not create a bottleneck at 9 am in a so called ‘accessible’ public building. The joke was we then waltzed through the barriers without a bag check. Really !! The signage for where to go was appalling. As an Autistic person lead to rely on appealing to staff already climbing into the lifts about which lift covered the 19 th floor and how did we operate them without a key card. It’s rather ironic that was there to attend an equality and diversity event. I had plenty of material for it. I’m sure that a lot of my comments will be taken on board and significant changes for user friendly entry and navigation of this building will be implemented soon. The lifts are smooth if rather small, the floor materials seamlessly switch between cement flagging to smooth carpet tiling to laminate in the cafe area and the glass partitions are largely matte or etched finishes. I would argue again with signage when it’s applied to such chic toilet facilities. One is never enough if the doors to the cubicles are right on the corridor and they look like full length cleaning cupboards. I can’t say the view through the full length cathedral style windows on the 19 th floor didn’t make me feel queasy so if height adverse avoid standing too close. Distract yourself ! The views over Westminster Cathedral and other sites in the distance are impressive though and imagine the lights at night are pretty stunning.
Reached out for a light pollution from a neighbour complain online to them and when I finally got an appointment after 15 days for the visit to assess, they completely ignored the problem I was facing and said they can’t do anything!
They sent me a pcn because of a prohibited right turn at Gerrard place in Chinatown, it was night and I could not see any signs so I turned, the signs don’t have lights, I have checked these reviews and multiple other people have received a £65 fine for this!! How is this fair? £65 is a days wage for someone to work all day? So you think because we take an accidental right turn we don’t get to eat for a day? By far the worst and greediest council I have ever seen, they line their pockets with fines and expensive resident permits, you can’t even park in their areas with a blue badge, extremely greedy and unprofessional, I had to fork out £65 of which I didn’t even have for the prohibited right turn of which other people have fallen for that too, and also for usin a blue badge in a resident bay! £65 is extortion!! Down with this council, they reject all appeals and love to take everyone’s cash, utter disgrace!!
Was given an unjust parking fine even though I had paid for the parking on Just Park. I challenged the PCN and they rejected my claim straight away. They don’t care about being fair just to line their pockets and steal your money! Stay away from parking in the area cause they will do everything they can to fine you.
Before we got married, we had to come here. It was quite interesting experience... Staff was very nice and helpful! Building was build in 1965, 19-storey Westminster City Hall is home to Westminster City Council over 5000 employees.
Robots who think they are human, desperate to suck money from people. Especially Mr. Jonathan R, a special robot in PCN, for him there is only one explanation and that under human logic.SHAME!!!!!
My pensioner father was overcharged by £53.37p for several EV parking sessions, however the council refuse to refund him, despite letters of support from my Local MP. Needless to say, the Local Authority should not be profiting from its parking misinformation, I find this to be unfair operational practice on multiple levels, not least the council have a duty to rectify its billing errors. Filed a stage-two complaint to the Chief Executive on 23 March 2022 and I reported Westminster CC to the Local Government Ombudsman on 13 June 2022 #22002555. However the LGO failed to investigate my complaint despite 30-pages of date-stamped photographic evidence. Another citizen filed a complaint on 21-April-2016 #15017777 [expired from database]. In this respect, the council’s failures have seemingly gone unquestioned and they appear to be operating without any effective independent oversight whatsoever.
Dear City of Westminster, I am writing to express my appreciation for the designated areas for street performers and buskers throughout the city, particularly in the central London area of Leicester Square. However, I believe that the council could do more than just provide designated areas. I have attended many beautiful performances that were cut short due to the batteries dying or running low. You could see the look of disappointment on people's faces, and the footfall throughout the city is huge. It is essential to encourage and help such performances that encourage people to attend this beautiful capital of London. This is practically a free service offered by these fantastic performers that contribute to the cultural essence of central London. I would like to request that the council consider providing power points on site. It would be a nice contribution that would help up-and-coming talent. Most of these locations are within a short distance from essential power services such as street lights. It wouldn't be such a problem to create a power point in the center of the designated areas. This would also facilitate a broader performance base, as some people have limitations on equipment that supports battery operation. It would also improve the sound system's performance to give the people a better and clearer quality of sound. I don't see any reason this cannot be achieved with all the advancements in technology and equipment at disposal. Thank you for taking the time to read my request. I hope you will consider implementing this recommendation, which would benefit both performers and audiences alike. Sincerely, Padraig G Brennan
Got an unfair PCN by council. I followed the Google map route and got fined because Google map suggested misleading route. Map showed I should turn left while road sign is terribly shown. Absolute rubbish and corrupt. Video footage shows 3 cars out of 4 cars made the same mistake and yet council is not considering this factor. I have now given feedback to Google map. The route now updated that means less PCN issued to drivers. Discourage the council taking PCN from innocent citizens.
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