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West Park Surgery

  1. Wolverhampton
  2. Wolverhampton Doctor

Reviews, get directions and contact details for West Park Surgery

Address: Jesse Fowke wing 4PW, Park Rd W, Wolverhampton WV1 4PL, UK
Phone: 01902 422677
State: West Midlands
City: Wolverhampton
Zip Code: WV1 4PL

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related searches: doctors near me, gp near me, west park surgery center, west park hospital
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Reviews
My mum and I have been registered here for years and we have never experienced rudeness! Im really shocked by the bad reviews! Unless there's new staff I've not dealt with... I have always felt heard by the receptionists, and the GPs never rush me. Also when my mum has had an urgent matter it has always been dealt with. The practice also has a pharmacist who is brilliant and the nurse is great. However I agree about the mad rush to get a 48hr appointment at 8am.
Absolutely disgusted with the response from the surgery this morning. Rang up to get an appointment for my 3 year old who's got a fever and woke up this morning with a rash all over her stomach., surgery told us appointments are all taken and to ring 111, rang 111 and after a assessment i was told they have made a referral to the GP and they must see her as they have a duty of care as a registered patient. Called surgery back and was told there is nothing they can do and to take her a&e. Absolutely disgusting response from the surgery especially when a 3 year old child is concerned and with the strep A and scarlet fever around.. This seems to be the normal response recently call 111 or go walk in centre. No care what so ever. They rarely have appointments available, Or have appointments for a few days later. Cant predict when you will be ill. What is the purpose of being registered with a GP
Worst GP Surgery I have been registered to in 13 years. GP appointment, call at 8:00, nurse appointment call at 10:00, few minutes late and the queue is full, no service. Repeat prescription, could not get even for critical condition. Blood test booked after several attempts and they could not get the results, called me back in, wasted another and it's been two weeks with no results and calling them to know is a pain. You will need a personal secretary just to get appointments booked for yourself in this surgery.
No appointments available. Always told to call at 8am by the time you get through they have no appointments. Chased prescription 3 times to be told different things, finally for meds after 2 weeks of waiting. On meds that are for heart not blood pressure. Referred elsewhere as dr says it’s out of out control…. I’ve never known a surgery to be so careless. Waiting for patients to have a stroke or heart attack!! Disgusting service.
Called today, the agent didn't take any deals of me not even my name, told me there to busy and call someone else. Great UK service If a manager want to listen to the call it was 933am today
Very rude receptionists thinking that they can tell me what to do. I'm a general practitioner myself and I would help my patients at all times but these receptionists keep using excuses to not do anything.the receptionists should know that the people of this nation pay your wages and are the reason why you have a nice car, roof over your head and most importantly a job. In return you need to work and help people. The NHS should stop emplooying lazy People.
This surgery has the worst receptionist i have ever dealt with..very rude...this place needs better trained receptionists
I am surprised at these negative comments about reception staff. I think they have a very difficult and stressful job and are doing it well. I needed information for a form I was filling in today and they responded helpfully and efficiently. And re. the issue of the receptionist asking 'personal' medical questions... I queried this the last time I rang and the lady told me in a very matter of fact way that she had to decide who to prioritise and knowing more about why I was ringing helped her decide if she should try to get me seen by a doctor immediately. Thank you for your help, ladies. I don't think you are 'rude' at all.
I have been with the surgery for just over 6 months. The reception staff are all fantastic, they are helpful and always friendly, which is what you want especially when you are on the phone, I have never had problems with appointments if my regular doctor is not available I am offered another doctor. My GP Dr Ashraf is amazing! I go in to the doctors with dread but come out feeling positive. Thank you all the staff especially reception and I would recommend this surgery 100%.
I can't understand the negative reviews of this practice. I always find the reception staff friendly, understanding and professional. They always do their utmost to be as helpful as possible, even in these difficult times. The doctors too are very kind and understanding, especially Dr Ali who I spoke to this week. Thank you all .
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West Park Surgery map

Directions to West Park Surgery with public transportation

Connaught Rd 110 meters
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891
Compton Rd 200 meters
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Merridale Rd 210 meters
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10A
10B
711
793
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Hartley St 280 meters
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10A
10B
711
793
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Lord St 280 meters
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