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Reviews, get directions and contact details for West London Mental Health

Address: 13 Uxbridge Rd, Southall UB1 3EU, UK
Phone: 020 8354 8354
State: Greater London
City: Southall
Zip Code: UB1 3EU

opening times

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
I attended an interview and test, led by Thomas Oscroft from the Business Intelligence team. Why was it horrible experience? 1) Prior to the interview, it was alleged certain question categories and a specific test would be given. I felt absolutely stunned and deceived the nature of the test and some questions differed from what Thomas alleged, and this disadvantaged me. Such false information led me to wasting time on aspects which the interview and test did not cover, and they would never tolerate candidates giving wrong information, underscoring their double standards. 2) The recruitment panel did not bother updating the job description because I learnt certain requirements in the interview which were NOT on the job advert or description! How lazy and heedless is that? 3) They did not ask the exact same questions to all candidates because they threw in some unscripted ones to me, which gave unfair advantages to certain candidates. 4) When a question was asked, Thomas Oscroft randomly interrupted by making the question more restrictive, again disadvantaging me compared to other candidates. 5) I was promised comprehensive test and interview feedback would be given, but I was completely snubbed despite chasing Thomas up. 6) There was NOT A WORD of apology for broken promises and misinformation. Neither was responsibility taken and commitment to prevent history from recurring. As a side point, their 2016 CQC rating was shockingly low, and one reason was due to high staff turnover, demonstrating how their ex-employees truly feel about them. Considering this, why on earth should anyone waste time with them?
6 years ago (27-05-2018)
I found that I had to wait a long time and decided to go private because of this.
7 years ago (10-09-2017)
Not too bad considering what they have to deal with day to day with all the chaos. As long as you comply with their medication plan then they respect you. If not then they'll shun you like a piece of crap. God forbid you might actually want to think and not be a cabbage. There IS ROOM FOR IMPROVEMENT WITH THEIR OVERALL ATTITUDES.
8 years ago (04-11-2016)
Great staff!
7 years ago (15-11-2017)
Avoid speaking to pearl ward, very rude staff. I got laughed at when asking what ward my mum was in! Disgusting.
8 years ago (02-11-2016)
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