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West London Mental Health

  1. Southall
  2. Southall Health

Reviews, get directions and contact details for West London Mental Health

"West London NHS Trust provides a full range of mental health, physical healthcare and community services for children, adults and older people living in the London boroughs of Ealing, Hammersmith & Fulham and Hounslow, in addition to specialist and forensic mental health services, including high secure services at Broadmoor Hospital in Crowthorne, Berkshire. It cares for around 99,000 people each year, serves a local population of 800,000 residents and employs 3,300 staff."
Address: 13 Uxbridge Rd, Southall UB1 3EU, UK
Phone: 020 8354 8354
State: Greater London
City: Southall
Zip Code: UB1 3EU

opening times

Monday: 9:00 AM – 4:00 PM
Tuesday: 9:00 AM – 4:00 PM
Wednesday: 9:00 AM – 4:00 PM
Thursday: 9:00 AM – 4:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

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Reviews
Very disappointed with the experience here. Travelled 1.5 hours to interview here only to be severely rushed out the door and made to feel like I'm being done a favour. Very unprofessional. Retrospectively I should've listened to the reviews but wanted to give the benefit of the doubt. 3 hours of my journey wasted and the experience truly one I cannot forget.
I am very vulnerable, was born into a working-class family, am a member of multiple minority groups and I would give no stars to a Hounslow East MINT Asian middle-aged male mental health nurse if I could! In early 2022, I was assessed by Hounslow East MINT and the person who assessed me was an Asian middle-aged male mental health nurse, but the service the nurse delivered to me was a disgrace and he should feel ashamed of himself: the nurse was so domineering, judgemental and impatient towards me. He also failed to fulfil an important promise he made to me. The nurse was not safe and should not be a nurse. A mental health nurse should be nice and he was not remotely nice. Instead, he was acting in a nasty, bullying and predatory manner towards me. Additionally, I did absolutely nothing to deserve the aforementioned nurse being nasty, bullying and predatory towards me. Moreover, regarding the aforementioned nurse, I was nervous about being assessed by him because I discovered that he had previously been sanctioned for misconduct by the Nursing and Midwifery Council Fitness to Practice Committee. Additionally, I believe that West London NHS Trust may have abused it's power in relation to me, not least because West London NHS Trust may have attempted to silence me, but, if necessary, I will contact the police. Yes, I would give no stars to the nurse if I could! Finally, this was certaintly not the first time I have had a bad experience engaging with the local mental health team and engaging with the aforementioned nurse certainly has reinforced my view that the local mental health services are not safe for me.
A terrible company to deal with and I've not even started working for them yet. Surpassingly for a health service they lack humanity and empathy. A real computer says no passive aggressive ethos , no one prepared to take responsibility. Susan Dickarim and Venette Fernandes have stoned walled , obstructed and derailed my start date at every turn. My perspective line manager Rob being just as bad. HR tell me that I need another reference because the line manager has rejected my personal statement. Well I can't help having had a period of unemployment prior. I've offered mitigating references and references from an agency I worked for during that period. Yet all I get back is stone walling and the lazy HR workers copy and paste a statement. However they were fully aware about my circumstances prior to the job offer and my application form set out in stone. Seems they have no respect for anyone but themselves and they tell me I can't have my first name in general correspondences even though I'm known by it and my passport has one letter that differs. So it makes a mockery of the NHS virtual signalling nonsense and if a man can put a dress on to call himself a women and have the right to be accepted as such Then surely people can have respect for how they are addressed. Within daily communication. A paragon of hypocrisy is what the NHS appears to be.
Unlawful practices regarding waiting lists and times. Used to be ok few years ago when they listened, now they don't care when you present them with documentation showing them what they are doing doesn't follow correct procedures and guidelines. They make you jump through hoops to get anywhere, then change the goalposts. Better off going elsewhere if you have that option as these lot won't help you or your children.
Case Handler: Samantha Hyatt will lie to protect their poorly trained staff and so called "carers".
CQC should do something about the way the staff talk to sick people. The staff eat the food of the sick people. They over uses thier powers to those that can speak out for them self. The night staff sleep at night. That why they do not want to have camera on the wards.
Not too bad considering what they have to deal with day to day with all the chaos. As long as you comply with their medication plan then they respect you. If not then they'll shun you like a piece of crap. God forbid you might actually want to think and not be a cabbage. There IS ROOM FOR IMPROVEMENT WITH THEIR OVERALL ATTITUDES.
worst working experience ever. constantly bullied and undermined by both co-workers and service users, absolutely no support by managers. very noxious institution for workers' mental health
A nasty and ugly organisation where patients and staff are eclipsed by the rainbow. What irony. A chumocracy where friends and relatives are rewarded over merit. And unsafe...
Avoid speaking to pearl ward, very rude staff. I got laughed at when asking what ward my mum was in! Disgusting.
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