Waterfront Practice

Reviews, get directions and contact details for Waterfront Practice

About

Providing care for the local community.

Address: Brierley Hill Health & Social Care Centre, Venture Way, Brierley Hill DY5 1RU, UK

Phone: 01384 321288

State: West Midlands

City: Brierley Hill

Zip Code: DY5 1RU

opening times

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: Closed
Sunday: Closed

Update Info

related searches: Waterfront Surgery Center, High surgery, Waterfront Pharmacy, Waterfront contact Number, AWS Surgery, Barry Waterfront, Albion doctors

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Reviews

Took me 2 weeks to get an appointment with the midwife but then got cancelled & rebooked 9 days later via automated sms. Then a few hours later get a voice message stating that appointment has been cancelled and rebooked again!!  I lost a whole days work and now have to leave work again to attend this appointment!? Living costs are mad high already and this does not help.  I asked the woman on the phone to arrange for a more convenient time and she just went on a mad one, totally unprofessional on her part. If you dont like your job, just leave, otherwise just get on with it!

Absolute joke of a doctors! The doctor will happily prescribe you what you need but then will take days to actually send it to the pharmacy, even after saying you will need to start the medication ASAP. The fact it can take 4hours or a few days to send it is absolutely shocking. This is not the first time this has happened and I’m not hanging around for it to happen again.

I have to say visited twice in the last two weeks once with my daughter and grandchild & once for myself, time was plentiful & they couldn’t do enough for us! I think this surgery is on the way up, they have recruited new staff & it seems a breath of fresh air for a change!

Thank you Waterfront. Queued on phone but offered face to face appt same day. Staff professional, helpful and friendly.

I am absolutely delighted with the excellent service and treatment I recently received from Waterfront Surgery. Efficient receptionist, excellent doctor who listened, had a face to face consultation with me and followed it through with a phone consultation. I was even signposted to a physiotherapist who is part of the team. Previous to this I had no trouble with appointments for Covid Vaccinations and was called in for a blood pressure check. Thank you all.

My daughter rang me in tears this morning as she desperately needs a doctors appointment. She moved from her last doctor to come here and this surgery seems just as bad. She has been trying to get an appointment for 3 days. She starts ringing at 0755h and keeps ringing until she gets through, only to be told that there are no appointments left and to try again the following day. My daughter is 22 years old and is in constant pain .  I just hope that she manages to get an appointment tomorrow as she also suffers with her mental health and not being able to see a doctor is affecting her.

I would put no stars if it would allow me too! Had an appointment with corbett hospital only to be told that the appointment had been cancelled and that the waterfront surgery should have told me - did they, NO THEY DID NOT!! gone with Bupa at least they know what they are doing!!!!!!

Just been reading some of the comments about this surgery and I swapped over from another one which was hell, but I've had no worries with it here. I think the ladies on reception are really well mannered and pleasant. I am very happy to be with this surgery now.

Called in practice today regarding my 87yr old Dad's possible leg infection /ulcer.Said would get doctor to ring me.After 3 phone calls to practice still no call back even sent pics of leg infection

Friendly staff and always have doctors response to online messages within 24 hours.

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Reviews, get directions and contact details for Waterfront Practice

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