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R Shah

  1. Brierley Hill
  2. Brierley Hill Doctor

Reviews, get directions and contact details for R Shah

Address: 43 Thorns Rd, Brierley Hill DY5 2JS, UK
Phone: 01384 484894
State: West Midlands
City: Brierley Hill
Zip Code: DY5 2JS

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Reviews
1 Star is being very generous as this practice is a absolute disgrace. Starting with the incompetent reception staff who in the short time I've been with them have managed to get something wrong every time either me or my partner have been unfortunate enough to interact with them. My only interactions with a doctor was for my first prescription of my repeat medicines which I was told over the phone that I had gotten completely wrong even though I have been on them for many years then spoken down to and made to feel like I was inconveniencing her. The second time was for an adoption medical where she complained for nearly 20 minutes that she was overworked and under pressure and it was these non important things that were the cause. Now changed surgery and I recommend anyone else to do the same.
Would absolutely NOT recommend - string of issues with both admin staff and doctor led to changing surgery. Very poor communication, attitude and response times. Only saving grace is the nurse
In these trying times it's nice to get telephone appointments quickly. Receptionists are always friendly and help you feel at ease. Not a bad surgery at all.
Absolutely brilliant service today from thorns road surgery. Came in to the pharmacy this morning to see all our nhs smart cards were blocked, which meant we weren't able to downloads patient prescriptions. Having rang numerous surgeries and trying our luck with our other pharmacy branches, a lovely lady Wendy at thorns road surgery went out her way to facilitate the unblocking of our smart cards at their premises with the help of the practice manager. They have taken us out of a potentially deep hole this morning and we have nothing but appreciation & admiration for their help and courtesy. Great reception staff and management!!!!
Brilliant got sorted out straight away no problems very helpful
No empathy at all . Didnt want to listen . Doctor told me she didnt have time as she was running behind and had a meeting bearing in mind I was called into my appointment on time . No wonder people suffer with their mental health when your own doctor wont listen . Cant wait to transfer surgerys
If I could give less than 1 star I would. Absolutely horrific surgery with awful receptionists. The only nice thing about this GP surgery is Hannah the nurse. Cant wait to transfer
The doctors here are so rude and patronising. Every experience I have with them leaves me angry and upset.
All our family have been with thorns road surgery for many years!was great with old staff,greatly missed !Linda and Lisa!now also have great recep team.Dr Nair fantastic dr!!!!!keep up the good work.
Difficult to get an appointment and had to make a complaint against Dr Sanikop...looked at other Surgeries but can't find any with good reviews.. HELP
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