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Reviews, get directions and contact details for Village Hotel Solihull

Village Hotel Solihull
Address: The Green Business Park, Dog Kennel Ln, Shirley, Solihull B90 4JG, UK
Phone: 0121 796 9670
State: West Midlands
City: Solihull
Zip Code: B90 4JG

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
I was disappointed to arrive at 3.30pm bearing in mind check in time is advised as 3pm to be told the rooms the rooms were not yet cleaned and I had to wait for an hour. The ventilation in the room was poor even although it was pumping all night, the window was streaming with condensation. There was black mould on the ceiling so obviously a long term problem. Dinner was lovely and so was the party. I had coffee before leaving but to honest the service was extremely slow. As they say first impressions count and my experience was poor, perhaps a complimentary drink might have helped me cope with waiting for an hour to get into my room.
The room was good standard and the shower very powerful, unfortunately the heads need cleaning as it sprayed in all different directions soaking the floor. The self check-in process wasn't the best UX. One of our party was checked in under the wrong name and given the wrong room so was asked to move but had already unpacked and had a shower. We were given a round of complimentary drinks which was nice. Staff were very friendly. Only one lift to the rooms which got a little busy at peak times so either wait or take the stairs. The lift can only fit 4 in the lift so I would leave plenty of time to check out. Dinner was nice a good value and the wine wasn't bad. The Starbucks was a nice touch for breakfast and morning coffee though I would have preferred a more ethical coffee shop.
Great hotel with a very large entrance, a bar and grill to the right and full gym to the left, Continental breakfast was included with the room. The single room was spacious with nice decor, bath/shower was modern and worked well with soaps etc included. Tea and coffee are supplied in the room also. Large function room with outside seating also. Great place to stay for a company event as everything is on site you need for a two day stay. 11am checkout. Large carpark that's free if staying. Swimming Pool also on site but I did not see it.
Stayed for a week on businessnRoom was good size and clean only problem float in toilet was broken so toilet filled up every 15 seconds all day and all night but close the toilet door and not to bad. Food in restaurant was very limited ok if you want an expensive burger £18 or a snack so not good for evening meal after a days work so ended up going elsewhere on a couple of nights. The breakfast was standard for a hotel so plenty of choice both hot and cold.nThey have a good gym and a pool if you require it and can be booked with the room if required, gym busy most times as its used by locals. Overall nice hotel.
Friendly welcome from staff, check in was easy and quick. Large, clean room with very comfortable beds. Modern, fresh bathroom. Food in the Pub Grill was excellent, with friendly, prompt service! Plenty of parking. Trip was in November 2023.
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