Value Vets

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Address: 2 Dyas Road Kingstanding Great Barr, Birmingham B44 8SF, XWM, GB

Phone: 0121 377 7215

State: XWM

City: Birmingham

Zip Code: B44 8SF

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Reviews

I am extremely disappointed with the service I received from the vet at the Dyas road branch. I had brought my Bengal cat Muezza in due to him not eating anything for a day or two. He also didn’t seem himself and was very quiet. The reception was fine as was the receptionist. When I walked in to the assessment room with the vet, I feel his behaviour, professionalism and conduct was unacceptable. I would have made a formal complaint or even spoke up within the room however just wanted my cat to be seen too as he obviously was not well. The vet tried to pull my cat out of his carrier, and throughout was very very aggressive when handling my cat. Get stated, he is aggressive so you should get him out. Our Bengal is a 9 year old family pet who is trusted and loved around our 2 month old baby and children . He is in no way aggressive. He then nan handled the cat, and gave him some injections and done his temperature. He then gave the cat some antibiotics and another injection. When I went to the till I was astounded at the costs. Nobody had informed me what the injections where and how much they would cost/l. The receptionist just put some medicine in the box without explaining how to administer medicine to my pet. I had to ask her this and she then explained. Customer service is such an important part of a business, it’s what brings people back again. I’m sorry to say the customer service and treatment of my animal was disgusting and unacceptable and I would most definitely recommend some training for your vet on his people skills and treatment of animals .

The kingstanding branch is awesome. Quick, friend staff. Very clean too. Unlike the New hall branch.

Excellent service ,got seen same day for my dog

Great experience but not very easy to find on the chester road sign is not very noticeable, you look for a vets and it's a big White House among the other white houses that people live in.

Very friendly staff and was helpful advice given to me

Amazeing vets staff are great. Best vets ive ever known x

I find the vets helpful I miss the little vet the new Rumanian vet is very good

Excellent service

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Reviews, get directions and contact details for Value Vets

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