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UK Bathroom Store Ltd

  1. Morecambe
  2. Morecambe Furniture Store

Reviews, get directions and contact details for UK Bathroom Store Ltd

UK Bathroom Store Ltd
"UK Bathroom Store have been providing UK homeowners and the trade with the best in branded bathrooms, bathroom suites, showers, taps, furniture and bathroom accessories for over a decade. Our staff have over 50 years combined bathroom industry experience and are waiting to take your call on 01524 841087 to discuss how we can help you get the perfect bathroom or the product you need."
Address: Dennison Industrial Estate, Middlegate, Morecambe LA3 3SZ, UK
Phone: 01524 841087
State: Lancashire
City: Morecambe
Zip Code: LA3 3SZ

opening times

Monday: 8:30 AM – 5:00 PM
Tuesday: 8:30 AM – 5:00 PM
Wednesday: 8:30 AM – 5:00 PM
Thursday: 8:30 AM – 5:00 PM
Friday: 8:30 AM – 5:00 PM
Saturday: 8:30 AM – 2:00 PM
Sunday: Closed

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Reviews
Excellent delivery of my new shower head, which was ordered over the Christmas period. DPD were also very good in delivering when promised.
I found Marc and the team really helpful when ordering fittings for a complete bathroom. They are online so you do need to do your homework so as not to order the wrong components or valves etc as I did, they are not an advisory company! I saved 30% over my plumbers best 'trade price' on £4000 of kit so that homework was very cost effective. Good service with on time predictions of availability and trouble free replacements I cannot fault this company.
Spoke to Marc in the sales team in order to price match and check delivery timescales on a relatively large order of £2k approx. Was told they can price match and get the items to us as requested withstanding any courier issues once the items had been dispatched by them. Checking on the order, was then told the items wouldn’t be with us for another week and one item would be three weeks away. So blatantly lied to to secure an order and the fact we had to chase for an update without being proactively told is such a poor experience. It’s just not good enough.
Absolutely time wasters ! DON'T USE THIS SUPPLIER !! Look ALL the reviews below. I Placed order on 14th May- order number 5003176.It's keep changing dates. They are blaming the manufactures / suppliers. I contacted the above manufacture directly and they confirmed they have item in stock? Then where's the problem?. However I had to cancel the order and refunded. Very disappointed.
TRUST THE REVIEWS! AVOID AT ALL COSTS. returned an item using courier company THEY PROVIDED only to be told it was supposedly damaged and they wont refund anything?? Courier company say it wasn’t damaged!! £350 out of pocket!! DO NOT USE!!
Absolute rip off merchants!! Struggled to insure returned sink so spoke to staff before sending to seek advice. Informed they send all sinks uninsured and to use original packaging should be fine. Coincidentally when I call 7 days after they have signed for delivery I'm told they received it damaged so no refund. What a surprise!!! No communication prior to me calling. Avoid at all costs!
Wish I could give this shoddy company zero stars! Sent a few emails back and forth with the 'Sales Manager' about a specific product - then after placing the order I got a phone call from this 'Sales Manager' advising me that this product is incorrectly priced on the website. By DOUBLE... he refused to offer anything up, apart from 'we haven't got a contract with you, so aren't obliged to honour that'. I thought it was suspicious that the email confirmation made a point of highlighting this: "Pricing Errors: In the event that there is a misprint or pricing error on the website then UK Bathroom Store will not be bound to honour any orders made at that price." I'm thinking they're aware of their pricing errors and they're using it as a marketing tool to bring interest into the website - but then at the last minute try and force you into a corner to spend over the odds for an item. Wouldn't recommend and will never be using their services again.
Great to be able to talk to people who know about the products and who were helpful and friendly. Good communication. The courier wasn't quite to easy to deal with but it was all ok.
Give you incorrect information just to make a sale and then are not interested in sorting out the problem. Advised us we could retro fit some items because they were delayed until late may. Turned up in july and didn't fit without additional work by the fitter as were substantially bigger so we incurred additional cost. UKBATHROOMSTORE couldn't have cared less about this at all.
Refused to refund money for a sink I sent back. They claim it was damaged in transit but didn't report it until I asked about my refund four days after the package arrived at their office. Someone below described the same story. Horrible company. Avoid!
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