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TSB Bank

  1. London
  2. Ealing Bank

Reviews, get directions and contact details for TSB Bank

Address: 31 New Broadway, London W5 5AW, UK
Phone: 020 8566 4321
State: Greater London
City: London
Zip Code: W5 5AW

opening times

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

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Reviews
I like to complain against the TSB branch in Ealing Broadway. I have been treated wrongly and utterly belittled. As each of staff has their own rules and kept rejecting the same document the other person accepted previously. Even when accepted the document they say they have posted and now they have lost it. Went back with exact same documents an another person rejected them. I have never experience such inconsistency and lack of knowledge and personal grudge. They made me cry and felt so humiliated. I have been sent back and forth 5 times as if they enjoy doing this to customers. I hope you start realising that this is not acceptable and definitely against humanity.
7 years ago (13-04-2018)
I’m surprised that other customers have had a bad experience, but I’ve been doing lots of stuff at this branch for almost one year and a half, and I’ve never had any issues with the staff or bank. They all are very kind people and no one has ever been rude to me. Also, usually there are not long queues, if so, they tend to do the processes as fast as possible.
8 years ago (16-12-2017)
Outstanding staff who make you feel very welcome
7 years ago (03-03-2018)
Rude and completely useless staff, especially the young blonde lady. After my second visit in this branch I decided to switch to another bank just to avoid going there for a third time, so well done staff!
8 years ago (18-11-2017)
In never give 5 stars. - now I have I visited this branch to change my address,. The staff were so so friendly, happy to help and knew what they were doing. Granted, the bank was empty, but having staff who show they want to help you, does go along way. I had a good chat with the staff and manager, they were all very kind.
9 years ago (07-08-2016)
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