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Reviews, get directions and contact details for Travelodge Washington A1(M) Southbound

Travelodge Washington A1(M) Southbound

Story

Everything you need for a good night's sleep, offering great value rooms close to Portobello Trading Estate, within a short drive of both Sunderland and Newcastle.

Address: A1(M), Birtley, Washington DH3 2SJ, UK
Phone: 0871 984 6271
State: Tyne and Wear
City: Washington
Zip Code: DH3 2SJ

opening times

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours


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Reviews
Worst receptionist ever. I use Travelodge quite a lot and this was without doubt my worst experience. It took 16 minutes to summon the receptionist to check in and there was no acknowledgment at all of the delay, and not the slightest hint of an apology. It isn't unusual for Travelodge receptionists to be away from the desk but they carry some sort of paging device and there's a clearly marked button on the counter. Most times someone appears in under a minute, smiles, and apologizes for the delay. I pressed the page button every 2-3 minutes here, so the receptionist must have known I was waiting. Apart from not acknowledging the delay she wasn't actually rude, but radiated what I felt was an unpleasant attitude. I got the usual speech about 'if there is anything you want just ask yet by the time I had dropped my bag in my room and returned - straight away - to ask something, she had disappeared again and I didn't fancy another long wait. Travelodge is usually a friendly, efficient, budget motel but this is definitely the worst reception I have had in many years staying with them up and down the country. If it had been my first time I would never have wanted to use Travelodge again.
7 years ago (01-02-2018)
Clean rooms very spacious and great staff.
7 years ago (01-04-2018)
Normal motorway services not great but not bad, toilets are regularly cleaned but could do with being renovated. Not a great range of places/types of food to eat
8 years ago (06-01-2018)
It is a Travelodge - consistently middle of the road accommodation. Cheap and clean but not very cheerful.
7 years ago (03-03-2018)
Easy access to either aide via bridge. Greggs burger king and costa.
8 years ago (25-01-2018)
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