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Reviews, get directions and contact details for Travelodge Cardiff M4

Travelodge Cardiff M4

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Everything you need for a good night's sleep, offering great value rooms located directly on the M4 for great transport links within easy reach of Cardiff train station and airport.

Address: Moto Service Area, M4 Motorway, Pontyclun, Cardiff CF72 8SA, UK
Phone: 0871 984 6226
State: Cardiff
City: Cardiff
Zip Code: CF72 8SA


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Reviews
It was not my intention to spend 8 nights in a travelodge last week. I picked this hotel as I knew the location was great and near to the Royal glam. The staff were absolutely outstanding in helping me and my sister throughout our stay ensuring our rooms were opposite, topping up towels, drinks, etc at silly times due to us sleeping at weird times. also when we extended our stay and shared a room they ensured we could keep one of the rooms we were in so we wouldn't have to move. They couldn't do enough for us and would always let us through if the other had the key. Rooms: The rooms are clean and tidy and have everything you need. But it is one of the older travelodges but the staff keep it well maintained Food & drinks: This hotel is in a great location with costa, greggs, burger King and whsmith on site. Noteworthy details: The next junction down there are 3 retail parks in pontyclun where there are McDonald's, nandos, beefeater, tacobell, harvester, tesco extra, aldi and many more amenities
Spent 2 nights here first night everything was well no concerns and would of rated higher but upon return for second night a fault was found on smoke alarm and the room had to be cleared which is fair enough. Swap to a new room and as soon as I walked into it the windows where wide open and the room was like an ice box not very inviting at all the bed was freezing and it took the room hours just to warm up enough to be comfortable. Made a complaint to member of staff and all he could say was sorry
This is my second stay here and unfortunately it hasn’t been good. Both times the room severely lacked in cleanliness. Stains on the towels, looked like they had been clumsily refolded from the last occupants of the room instead of being replaced. Stains on the walls that easily come off with an antiseptic wipe. All in all this Travelodge needs to work on its hygiene and cleaning standards, otherwise staff is always kind and I love that there is a WHSmith’s here.
Easy to access hotel tucked inside the services. The rooms had all the basic necessities needed and a comfy bed to sleep in however there was only one plug socket in the whole room next to the TV for the kettle. The sides/shelves next to the bed were still dirty from a previous occupant spilling something, and the toilet seat was broken/loose so moved when you used it. Downside to being in the services there is no breakfast option offered by the hotel but with a burger king right outside there are plenty of other options Other than that it was a nice stay and the staff were friendly on arrival to get me checked in, despite coming later in the day and the desk being closed they came back to complete the check in once called on the number provided.
All the staff were lovely, friendly and so helpful. The room was spotlessly clean and really comfortable. Had a great stay. Thanks to the whole team.Rooms: 5/5
Tv remotes didn't work in the rooms an reception said nothing they can do. Toilet roll holder an towel rail loose an hanging off. Horrible smell of damp or sweaty feet throughout. Everything very noisy. Doors don't have soft close on them so when in an area with kids that go in an out every 30secs it's bang bang bang. Walls are also paper thin so screaming kids from other rooms can be heard an keep you awake. Rooms: Basic
It’s a good place to stay at if you want to explore wales.Overall good place although rooms were found quite dirty and for the breakfasts they were packed in a box, probably would’ve preferred Costa or Greggs. Very convenient for a Greggs,Costa,Burger King and WHSmith. However the cleanliness was a bit of an issue, the towel we asked for all had these orangey stains on them,disgusting , and crumbs in the chair where the bin is kept.
Did not like accommodation at all heater insufficient in room had no tv remote to take subtitles off unfriendly unhelpfull staff i use travelodges everyday this was by far the worst will never stay here againRooms: 2/5
staff were amazing my daughter and 5 year old granddaughter emergency placed for 3 days the staff couldnt do enough for them my granddaughter was taken ill on the sunday evening and washed rushed to casualty the staff allowed her to put medication in the fridge gave extra pillows to prop her up when sleeping they were supposed to be out of the room by 11am staff allowed them to stay in the room until 3pm whilst new accommodation was found outstanding service
STAFF ARE THIEVES Do Not leave anything in Room they will have it & customer services don't want to know Plus rooms Tired & Stink. Stay in your car it's cleaner
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Directions to Travelodge Cardiff M4 with public transportation


Heol St y Nyll 330 meters
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Heol St y Nyll 360 meters
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