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Toolstation

  1. Birkenhead
  2. Birkenhead Hardware Store

Reviews, get directions and contact details for Toolstation

Toolstation
"Toolstation is one of Britain's fastest growing suppliers of tools, accessories and building supplies to the trade, home improvers and self-builders. We offer more than tools; electrical, plumbing, screw, fixings, trade essentials and top brands make up just some of the 25,000+ stock products in our catalogue which are available online or in store. Visit us in our Birkenhead store where our friendly and knowledgeable staff will be happy to help you."
Address: 4, Commerce Park, New Chester Rd, Birkenhead CH41 9BW, UK
Phone: 0808 100 7211
State: Merseyside
City: Birkenhead
Zip Code: CH41 9BW

opening times

Monday: 7:00 AM – 7:00 PM
Tuesday: 7:00 AM – 7:00 PM
Wednesday: 7:00 AM – 7:00 PM
Thursday: 7:00 AM – 7:00 PM
Friday: 7:00 AM – 7:00 PM
Saturday: 7:00 AM – 7:00 PM
Sunday: 9:00 AM – 4:00 PM

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Reviews
Great service, great customer support. The chap serving me went out of his way to find an item that was showing as in stock but was in the wrong location he could have just said "sorry it's not in stock"
Always get what I need at the right price without running around looking for certain things staff very friendly and also very helpful
Very helpful and polite staff in here! Very quick and efficient! Product failed after day one so went back and got a replacement with no issues! Thanks so much! 10/10
Used click and collect service, which was extremely efficient. Staff are friendly and helpful. Returned a product as I'd bought wrong size, staff made this very easy. Product was great and excellent customer service. Thanks
Very good prices and always excellent service. Friendly, knowledgeable and non patronising staff, always ready to help, no matter if you are a tradesman or an old lady looking for stuff! The click and collect service is lightning fast, of which I have become very fond of and they always deal with returns with no problems at all. Their paper catalogues are great to have handy and you can check online if the items you want are in stock or not before you head to the shop, if they are not in, you can always click and collect later or have delivered. Highly recommended!
Served by a very, very helpful member of staff called Matt G today. He was very patient and went the extra mile to help me out. Very pleasant and polite. Thank you
I always have a supply of order forms to fill in at home, if I need stuff the same day. Both click and collect and sales counters running very efficiently. One person ahead of me at the door, in and out within 10 minutes. Excellent service and everything I needed.
Brilliant customer service! I bought a kitchen tap from tool station to replace one that kept dripping but had difficulty as realised washer and pipes wouldn’t connect due to how old the fixings were. I went to tool station with pictures and they helped me get everything I needed to sort the problem! Even with the pressures of Covid they really went out of there way to work out what would fix the problem as I was very worried having children and being without running tap in the kitchen! Thankyou so much to the tool station team!
Staff are always very helpful, all my order was in stock as usual. Very quick, polite and efficient service. I definitely recommend this store
Very useful store for a tradesman, which I am. However, their customer service is terrible. This does not mean all their employees are rude and unhelpful, but there are a few of them that are and this sullies the reputation of the whole branch sorry to the decent ones. Pity Toolstation HQ dont weed out the bad staff, but perhaps their heads are too far up their own...
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Toolstation map

Directions to Toolstation with public transportation

Union Street 70 meters
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X1
X10
St Pauls Road 310 meters
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38B
X1
Turbine Road 350 meters
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X1
X10
Southwick Road 360 meters
41
410
42
Oriel Road 400 meters
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410
42

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