Thrifty Car and Van Rental Gatwick

Reviews, get directions and contact details for Thrifty Car and Van Rental Gatwick

Address: Courtyard by Marriott London Gatwick Hotel, Buckingham Gate, Horley, Gatwick RH6 0NT, UK

Phone: 0333 332 1222

Website

State: West Sussex

City: Gatwick

Zip Code: RH6 0NT

opening times

Monday: 7:00 AM – 10:30 PM
Tuesday: 7:00 AM – 10:30 PM
Wednesday: 7:00 AM – 10:30 PM
Thursday: 7:00 AM – 10:30 PM
Friday: 7:00 AM – 10:30 PM
Saturday: 7:00 AM – 10:30 PM
Sunday: 7:00 AM – 10:30 PM

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Reviews

Please do not trust these people. I hired a car from them on 31st of March 2018 through Zest rental website and I was supposed to pay 107 pounds for this. I have just noticed that these people have deducted 124 pounds instead of 107 and a further 107 has been deducted without my knowledge after 2 weeks of the rental with no reason whatsoever!
I'm going to talk to them and my bank. How can you provide the credit card details to these people? They keep on cutting hundreds of pounds whenever they want!

 7 years ago (19-04-2018)

Very annoying. Rented from car rental comparison website. Arrived at Gatwick, no signs anywhere for rental agency, after trying to find out on my phone, discovered it was at the Marriott (10 minute walk on the side of the road, in the dark). Get to the car rental and was refused rental under the claim that you cannot rent a car from them with out having proof of address.despite having three id’s including a residence card. 
RENTING FROM THEM IS NOT WORTH THE HASSLE. Take your business elsewhere.

 7 years ago (18-12-2017)

Choosing a rental car company at Gatwick posed to be a stressful exercise for us, as as everyone online seemed to have terrible reviews and horror stories. To throw a spanner into the works, a few companies were offering a temping 30 pounds for a weeks rental, but the voice inside my head kept insisting "there's a reason they're so cheap- you get what you pay for". In terms of hiring a car for a week including zero excess and full cover for piece of mind (a 1000 pound excess would be the result if anything did happen otherwise), Thrifty gave us the most competitive price from the big rental companies, and I'm really glad we went with them.

Picking up the car was easy if a little slow as they were a bit busy, and although they are located in the Marriott Hotel, it was an easy 15 min walk to get there. The car was a near-new Citron C3 in immaculate condition and served us really well for the week. The team were very helpful, even when we rang up to extend our booking for a few days they were more than happy to accommodate. 

Upon returning the car, the team were helpful and the 250 pound deposit was refunded within a couple of days to my credit card. Overall, if you are looking or a reliable and (as far as I can tell) trustworthy company to hire a car from Gatwick, I'd recommend Thrifty.

 7 years ago (21-10-2017)

Be careful if renting with these guys, if you are British and don't have additional proof of address they will refuse to give you car and online bank statements don't count! We learned the hard way, they refused to even pay refund. I'm afraid no chance of going with them again. Additionally long distance from airport buses only every 20 minutes or so and £3.50 per person, also very long wait to get a car (that most reviewers on other sites also allude too)

 7 years ago (26-10-2017)

Horrible experience multiple times in first 3 weeks of a 6 week business trip.  Rented a car for business and was forced to return the car after the 2nd time this poor rental car company told me my rental car was sold and I had to return it to them.  I highly recommend business travelers to stay away from this rental car company for your own best interest.

 7 years ago (24-11-2017)

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Thrifty Car and Van Rental Gatwick

Reviews, get directions and contact details for Thrifty Car and Van Rental Gatwick

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